“At the time, it was done by hand,” Raleigh recalls. “The editor literally cut and taped each typewritten story onto a piece of paper and then created a master for the copier machine to print it out. So, we knew we’d have to change that.”

“We saw such pride and energy here at Spring Lake Village and that really wasn’t being reflected in the newsletter,” Patricia said. Raleigh added, “This community is blessed with a lot of smart people, who want to know what’s going on. We thought it was a great opportunity to bring us together as a community.

With this idea as their north star, the Wilsons set about reimagining the newsletter to be forward-looking, rather than backward. “We prefer to get people involved in what’s happening and to inspire participation,” Patricia said. “This has turned out to be the method of the newsletter and also why people gravitate to it, Now it’s more about what they can do.”

And it’s come to be something residents depend on.

A Perfect Match for Publishing

Raleigh and Patricia bring unique skills and perspectives to the task. It was Raleigh’s idea to create a consistent structure for the newsletter, so people would know where to find what they’re looking for—the same way you know where to look for the weather in your local paper, for example.

Patricia’s advertising background taught her that when people are smiling, they’re more likely to buy your product. Or in this case, to get involved. “We keep that in mind when we’re writing,” she said. Patricia also understands the value of photos while Raleigh’s deft hand can transform what anyone writes into a crisp, engaging piece.

“One of the joys of being an editor is taking something that someone else wrote and helping them express it better—in essence, coming up with a piece that makes them think, ‘That’s exactly what I wanted to say,’” Raleigh said.

Plus, they both love being involved in the community—and publishing the newsletter is both a motivator and a reward. People expect to see them at events and like getting involved in the process. “Residents feel it provides a glue, pulling everything together. They really look forward to it. We even get a lot of thank you notes,” Patricia said.

Putting it Together

So, how do they actually go about creating the newsletter each month? Well, it takes a village. The Wilsons start with a list of ideas, from upcoming events to administrative happenings and new resident profiles. They also receive submissions from both staff and residents each month, including some regular features, such as the new books section that the community’s librarian compiles. “There’s a lot of back and forth involved,” Patricia explained. “We have to pay attention to what’s going on and sometimes dig in to find out more details.”

Once they have all of the content together, it’s time to put it into layout. Rather than using a set format, the Wilsons let the content dictate the design. They use a frame-based program called Open Office to lay out the content, allowing for last-minute changes, then put the PDF on a thumb drive and head to the business office to print out 390 copies—enough to put one in each resident’s mailbox. In addition, they have about 350 residents and family members who’ve signed up to receive the newsletter via email.

The Wilsons also exchange issues with half a dozen other communities, some of which they guided in launching their own newsletters. When asked for advice, “We always tell people it takes a commitment to consistency,” Patricia said. “The graveyard of newsletters is littered with Volume 1, Issue 1. People may not glom onto it immediately, but stick with it and you’ll get there.”

With 12 years of newsletters published, you can bet the Wilsons have come across some interesting stories. Raleigh loved keeping tabs on the campus remodel that took place over about 18 months. “We reported on different aspects of the project every month, sharing photos and details with residents,” he said. “We’re a senior living community, so not everyone is able to walk from point A to point B to see for themselves. So, they really enjoyed seeing it in the newsletter.”

Patricia loves any story that brings the community together. She’s proud of the high-caliber events and guests they host and enjoys getting a window into what’s going on. She also loves knowing that what she does matters to her neighbors. It’s this strong sense of purpose that makes the Spring Lake Village newsletter so special and makes residents smile when they find it in their mailbox.

“People really look forward to the newsletter,” Patricia said. “Every month there’s something new and intriguing. Almost every story fascinates me—and I figure if it fascinates me, it’s going to be interesting to somebody else, too.”

The post Wilsons Keep Spring Lake Village Informed — and Involved appeared first on Front Porch.

It’s mid-summer and the landscape surrounding Eleanor Foerster’s cottage at Claremont Manor is mostly solid green, with just a few dots of white, yellow and red blooms from her rose bushes. But just wait until spring.

For almost a decade around April, there’s been a block of endless color around Eleanor’s Claremont home. Purples bumped up next to oranges, lavender-gold next to a steely blue. The Irises have bloomed!

Eleanor’s love of irises began in the 1960s while living in Porterville, in Tulare County, California. “My mother and grandmother adored irises,” Eleanor said. “My parents were teachers but also farmers. We had chickens, cows, horses and of course irises.”

Her mother Marguerite’s passion blossomed into a collection of dozens of varieties of the flowering plant. Eleanor’s parents befriended cross-town neighbors Jim and Edna Gibson. Jim was a teacher but also an Iris hybridizer who crossed different varieties of the plant to create new colors. He shared Marguerite’s enthusiasm for the colorful plant.

“He outlived both my parents and became somewhat of a mentor to me with regard to irises,” Eleanor said. “He taught me and my husband everything about them.”

In 1982 Marguerite passed away but not before insisting to Eleanor that she take her irises. “She said they are your inheritance. Take them everywhere you go.” She did so and when she and her husband, who she calls “my partner in gardening” before his death last year, moved to Claremont Manor in 2015 she brought more than 50 irises with her. “I was not going to move somewhere where there was no dirt,” Eleanor said with a laugh. “I was fortunate to find exactly what I was looking for at Claremont Manor.”

Eleanor moved to a one-bedroom cottage on the east end of the campus. The home had recently been remodeled so the landscape was a blank slate. “I told the landscapers that I would take care of the plants because I knew exactly what I wanted to do.”

Her front, side and back yards are filled with enough irises to make any gardener proud. Row upon row surround walkways by slim barriers of stepping stones and edging. The perennial plants are the result of countless hours of digging, composting, fertilizing, staking, labeling, weeding and clearing. She currently raises 42 different Tall Bearded irises in various colors.

“Irises are just beautiful,” Eleanor said. “Looking at an iris is like looking at a piece of lace. They have a special place on earth.”

From a humble beginning of just a few plants on her parent’s farm, Eleanor says the passion has taken over. While there are other trees, plants and flowers in her garden — king palms, roses, salvia and gerbera daisies, among others, It’s the irises for which Eleanor is most known.

Irises come in four original colors called flags – blue, yellow, bluish-purple and white. All other colors are the result of hybridization, which causes more blooms and heartier plants. For years, Eleanor said, growers have tried to create a red bloom through hybridization but have not yet been successful, although coming close with a pink flower.

Iris flower history dates back to Ancient Greece and drawings are still visible in a number of ancient palaces. According to Greek mythology, Iris was the messenger of the gods, a connection between heaven and mortal human beings on earth. Iris was the goddess of the rainbow and beautiful flowers sprouted wherever she stepped. 

Walking her garden, Eleanor can unfailingly recite the whimsical names of her plants, (given by the grower-hybridizer), including “Achy-breaky Heart,” “Going My Way,” “Drama Queen,” “Gypsy Lord” and “Bottle Rocket,” among dozens more. She keeps a detailed hand-written log (for her own enjoyment) as to when each flower blooms (or doesn’t bloom) each spring. “It’s hit and miss,” she said, pointing to several plants that did not bloom this year. Irises are draught tolerant so the worst thing a grower can do is over water, “The roots can rot and destroy the plant’s rhizome (rootstock) with too much water,” Eleanor said with conviction.

Eleanor’s knowledge of Irises is so vast that she recently prepared a detailed audio-visual presentation to share with fellow residents. She hopes one or more of her 6 grandchildren and 14 great grandchildren will embrace their inheritance and carry on the tradition of raising irises.

“My mother said it best,” Eleanor said. “Each Iris speaks to you. Once you get to know them you know exactly how to take care of them.”

The post Plant, Grow, Love appeared first on Front Porch.

“I applied not knowing what I was getting into,” she says. “In my mind, I thought ‘nursing home’ and had a picture in my mind of what that was like. So I came here for my interview and I looked around, and it was the exact opposite of what I expected.”

Yuen remembers her first day as a server in the dining room. “The very first table I took was three residents. One of them, named Pat Holland, took my hand and said, ‘Don’t worry. You’re going to be just fine.’ That was the start of my journey here.”

Yuen continued to work part time as a server through high school and as she earned her undergraduate degree in Public Health from San Francisco State University. Although she had originally planned to become an RN and work with children, her plans began to change as her grandfather’s health declined. “Because of the type of care I got to witness here [at St. Paul’s], I knew what was dignified and what was demoralizing. I was that annoying granddaughter, always constantly saying, ‘Are you supposed to do this? Are you sure that you’re supposed to pass this off to the residents?’, but it was just because of my love for him. And because of what I saw here, I knew what was right and what was wrong.”

VP of Operations Chris Ichien, who also began his career in senior living in the dining room, was the Executive Director of St. Paul’s Towers after Yuen graduated and as she continued to work as a server and host. “Chris approached me one day and said ‘Hey, there’s a program coordinator job coming up soon. Do you think you’d be interested? I think you’d be good at it.’ And I said, why not?”

Serving as program coordinator gave Yuen the chance to connect with residents in a different way. “When you’re serving every day, you build relationships, you become good friends with the residents and you know their patterns, you know their preferences,” she says. “With the programs job, I got to dig a little deeper. I got to know their history, their life, their hobbies, their interests, and what would drove them. I really enjoyed doing that.”

After six years as program coordinator, Yuen was promoted to Life Enrichment Director, allowing her to work with residents at all levels of care. “Prior to that, I was only focusing on Independent Living, which is great, but I really want to expand my horizons. We made it a point to make sure everybody has the same opportunities and everybody is included.”

She participated in the EMERGE leadership development program offered by LeadingAge California, and she began a Masters in Gerontology program at San Francisco State University. After an 8-hour day at St. Paul’s Towers, she would head to San Francisco for classes. “It was a long day, but I really had fun,” says Yuen. “I saw a bigger picture and had more goals I wanted to fulfill.” She also worked as an Administrator in Training while working towards her Masters degree.

In February 2020, as she was preparing for graduation in May, the health care administrator position at St. Paul’s Towers opened up. Yuen took on the role, working primarily in the Skilled Nursing area and with the clinical team.

“I was very excited to be given that opportunity,” she says. “Again, that opened up a brand new set of opportunities, where I could serve the residents of the different capacity. Whereas before I got to help them with their interests, enriching their lives with programming and keeping them engaged, now I get to do a little bit more clinical work, which was what I wanted to do when I wanted to be an RN. I felt like I got to fulfill that as well.”

In January 2021, when Executive Director Mary Linde announced she would be leaving, she encouraged Yuen to apply. “I knew that was something I wanted to do. I just didn’t know if I wanted to do it right now. I thought about it over the weekend, and I said why not apply? I feel like I’ve been training with Mary for a reason. She has given me a lot of opportunities to learn, to make mistakes, and to grow. I felt like that was all leading up to this point.” After interviewing for the position, Connie began in her new role as Executive Director in March.

During her time at St. Paul’s Towers, Yuen says the biggest thing she’s learned is “there is no cookie cutter way of doing things. What worked last month does not work now. You always learn to adapt. You get to know the people you’re serving and you just embrace it.

“Right now, we have a very different group of people moving in. Some of them are quite a bit younger and they have different needs and wants, whereas when I first started everybody was very formal. You just have to keep in tune with what’s going on in the outside world, as well as in here.” Being an Executive Director is “a lot of responsibility, but it means that people are trusting me to do what’s best for them,”

Yuen still remembers the advice she got on her first day, when a resident held her hand and told her it was going to be OK. “I remember seeing her just a couple days before she passed. I went to go visit her in her room. She held my hand and she said it’s going to be okay. Sometimes I just have to remind myself it’s hard right now but it’s going to be okay because you’re doing what’s best for everybody.”

“For me it’s more than more than just the job,” says Yuen. “It’s maintaining these relationships and making sure that these final years are full of dignity. That’s a huge thing for me.”

If you would like to learn more about St. Paul’s Towers, please call 510.891.8542 or use the contact us form here.

The post Connie Yuen takes path from server to ED at St. Paul’s Towers appeared first on Front Porch.

The new affiliation will create one of the nation’s top not-for-profit organizations providing senior living, affordable housing and community services for more than 10,000 people. The combined organization will ensure long-term stability, achieve economic benefits, manage costs, and scale and access resources across 54 communities.

“Our affiliation with Front Porch creates a strong organization going forward that will support the changing needs of our residents,” said Vincent Forte, Chairman of the Covia Communities Board of Directors.

“Aligning our leadership, experience and expertise creates an opportunity to better meet the evolving expectations of a growing population of older adults,” said Oliver Wesson, Chairman of the Front Porch Board of Directors.

Covia CEO and President Kevin Gerber and Front Porch CEO John Woodward will remain in their positions during the transition. The boards agreed to retain the Front Porch name initially and appoint John Woodward as CEO of the combined entity. Kevin Gerber will leave upon the close of the affiliation, expected in early 2021.

“Combining with Covia strengthens our long-held goal of building strong and engaging communities, connecting people with the services and relationships they need to thrive,” Woodward said. “Under Kevin’s leadership, Covia has raised the bar for our industry and is the ideal partner to provide even greater service to all of our communities.”

“Our collective geographic footprints and service offerings will maximize Front Porch’s capacity to grow and diversify our reach and impact,” Gerber said. “I’m confident that under John’s guidance our affiliation will be a success.”

The affiliation is subject to the receipt of regulatory approvals and is expected to close in early 2021. Front Porch and Covia will continue to operate their organizations and their respective communities separately until the affiliation is approved.

For more information, please visit our webpage at covia.org/affiliation.

The post Front Porch and Covia Announce Affiliation to Strengthen Services and Communities appeared first on Front Porch.

Webster House & Webster House Health Center

At Webster House Health Center, the lobby is always decked out in a particular theme for the holiday season. Last year, it was Grinchmas and this year the lobby is filled with Santa’s Workshop and gingerbread buildings. A large tree with swooping red ribbons and stocked with elegantly wrapped presents finishes off the festive display.

Elsewhere in the center, residents and staff have been practicing their Christmas carols, preparing for the holiday concerts that will take place on the different floors. Webster House chaplain, Lily Godsoe notes “this is a long standing tradition at the Health Center and the residents in particular are excited about it.”

Webster House Independent Living has been adding in new traditions along with established favorites. A Christmas tree and menorah dedication led by the chaplain was a new way to ring in the season, with residents gathering in the lobby to admire the elegant display that features an angel topper and poinsettia accents.

Over the December months, the tree has been looking over a growing pile of toys, collected for the San Francisco 49ers Academy in East Palo Alto. December is a giving time at Webster House from the toy drive to the annual bake sale put on by Webster House, Webster House Health Center, and Lytton Gardens. Treats are baked by residents and staff as well as donated by local restaurants. Each year, the bake sale proceeds are donated to a local charity. This year’s charity is Pets in Need, a local rescue that also brings dogs to the Webster House Health Center and Lytton Garden communities to meet with the residents.

Resident Service Coordinators

Covia Resident Service Coordinators connect residents to vital services at affordable communities throughout the Bay Area and Southern California. Traditions at many of these communities center on potlucks and parties where residents can socialize and share in the festive season.  RSC Jennifer Wright at Redwood Shores will be celebrating with a Black and White themed party. She notes “we want to continue the tradition of doing a theme party as it gives residents a chance to dress up.”

Sunny View West in Cupertino will join in a potluck with the neighboring Sunny View Manor community where residents and their families can get together and celebrate the season. They’ll sing hymns together and participate in festive activities on top of sharing a delicious meal.

San Francisco Towers

San Francisco Towers’ lobby has become a central point of the holiday celebrations with the beloved tradition of the Christmas Circus Wagon and this year, the addition of the holiday house.

The Christmas Circus Wagon was inspired by a resident’s ornament and the hard work of a couple of residents that brought the ornament to life but full size. The wagon hosts miniature amusement park rides, buildings, a moving train, and miniature people and trees enjoying the scene. It’s a welcome sight in the SFT lobby and if you’d like more information on its construction and inspiration, please read our blog post from last year dedicated to its history.

The holiday house is a new addition to the decorations this year. A homemade dollhouse, lovingly created for Olivia Guthrie by her father, the holiday house is decorated for the season. Its doors stand open so that visitors can look through each room of the house and even watch Santa and his reindeer up on the rooftop.

Restored and refinished, the furniture and a majority of the miniatures are from the period the dollhouse was created: 1938. The house resembles Colonials in the suburbs of Chicago, even including an Illinois flagstone around the front. It features festive decorations inside and out as the holiday house residents celebrate right alongside the residents of San Francisco Towers.

Olivia Guthrie hopes that the house will bring back “pleasant memories of holidays past.”

Support Services

The holidays are the sweetest time of year at Support Services. The annual cookie exchange was a hit with treats ranging from brownies and eggnog cookies to lemon cheesecake bars and chocolate crinkles. Participants got to take home a full Tupperware of the delicious sweets to share with family and friends.

The culmination of holiday celebrations at Support Services is the potluck, white elephant gift exchange, and ugly Christmas sweater contest. A full spread of appetizers, main dishes, and desserts are enjoyed by staff decked out in their most eccentric holiday attire. The celebration culminates with the white elephant gift exchange. This year saw incredible participation with 37 wrapped gifts that ranged from blankets and candles to an elegant bread slicer, board games, and chocolates. Everyone went home with a smile on their face and a new trinket or treat.

St. Paul’s Towers

At St. Paul’s Towers, a full array of holiday décor, programs, and services make the community feel particularly festive. For the four weeks leading up to Christmas, visiting clergy from different denominations of Christianity perform a weekly Advent service full of hymns and celebrations of the Advent season.

Resident and staff led Christmas tree decorating gives everyone the chance to deck the halls, while later in the month, cookie decorating celebrates the sweeter side of the season.

During the eight nights of Chanukah, St. Paul’s Towers chaplain, Rabbi Meredith Cahn, and residents hold a nightly Chanukiah lighting, sing, share memories and blessings, and tell stories to celebrate the holiday. On one evening, they will share “latkes and other treats to remember the food.”

St. Paul’s Tower’s Program Coordinator, Connie Yuen, says, “We always have a great energy at SPT, but during the holidays, the feeling is extra special. From the way we greet one another to the exchange of hugs and high fives, there is a lot of love in the building.”

During this jolly time of year, full of festivities and traditions, all of us at Covia would like to wish you and yours a bright and merry holiday season.

The post Holiday Traditions Around Covia appeared first on Front Porch.

Art with Elders at Oak Center Towers

Art with Elders provides weekly art classes led by professional art instructors to over 450 residents in communities around the Bay Area. Their classes focus on teaching art skills such as composition and color as well as fostering community. Participants are invited to submit their artwork for the annual exhibit that showcases their hard work to the public around the Bay Area.

This year, artwork created by residents at Oak Center Towers for the Art with Elders program is featured in the 27^th Annual Art with Elders Exhibit, currently on display at the Gerald Simon Auditorium at Laguna Honda Hospital through November 18^th. Aliona Gibson and Oak Center Towers residents attended the exhibit’s Opening Celebration on October 27th where, Gibson notes, residents were “very proud and excited about their work being on display.”

One resident’s art was even selected to be printed onto greeting cards that could be purchased at the event. Gibson purchased one of these cards, saying that “it was invaluable to me to have such a beautiful and professional reproduction of the resident’s work.”

Beyond their work at Oak Center Towers, Art with Elders also provides classes at Lytton Gardens in Palo Alto, and Executive Director Mark Campbell and Instructor-Exhibits Manager Darcie O’Brien spoke as part of Covia’s 2019 Creative Aging Symposium, which celebrates the importance of creativity in creating a sense of self and living with purpose. The Creative Aging Symposium will return on January 29th, 2020 to explore more aspects of creative aging featuring speakers with backgrounds in eco-friendly fashion, choreography, and medicine.

Monthly Art Projects

In addition to the Art with Elders program, Gibson has been introducing residents at Oak Center Towers to monthly art projects that allow them to try out different mediums and materials. Residents have created everything from tie-dye t-shirts and terrariums to painted flower pots and tissue flowers.

One popular event even had an edible component where residents created rainbow fruit skewers with strawberries, watermelon, cantaloupes, pineapple, green grapes, and blueberries. Gibson notes that the event was particularly popular because residents “got to take them home and some residents ate while creating.”

Beyond the monthly art projects, there is also a weekly coloring activity where a small group of residents gather to color with gel pens, markers, and colored pencils.

Oak Center Towers’ diverse population means that not all of the residents share the same language, which can make craft projects and teaching difficult. Gibson says, “There is usually one person who speaks English who will relay what I am saying but mostly they go by pictures. I always bring examples of the craft we are doing, sometimes a prototype and sometimes pictures from the internet.”

Between the monthly art projects, regular coloring group, and Art with Elders program, Oak Center Towers has created a number of beautiful pieces that have been displayed around the community on top of the art accepted into the Art with Elders’ exhibit.

The Art with Elders Annual Exhibit is open until November 18th at the Gerald Simon Auditorium at Laguna Honda Hospital. After November 18th, the exhibit will move to the Rincon Center in Downtown San Francisco through January 18^th, 2020. Artwork from the Art with Elders exhibit is also available on their website.

*Image of Oak Center Towers group courtesy of Art with Elders

The post Art Programs at Oak Center Towers Let Residents’ Creativity Blossom appeared first on Front Porch.

In total, over 8,000 people attended the 2019 conference, which offered 179 educational programs as well as an exhibit hall showcasing products and services for seniors and senior living ranging from architects to in-home health care products to wellness programs and equipment.

Christina Spence, Executive Director of San Francisco Towers, was particularly impressed by keynote speakers Marcus Buckingham and Dan Heath. Speaking at the opening session, Buckingham addressed Nine Lies About Work, encouraging listeners to “replay what works” while on Tuesday, Heath emphasized creating “peak moments.” Spence was impressed by “the statistically-proven impact certain ‘peak’ moments such as first-day and transitions can have on residents and staff at our communities. This is a powerful opportunity for us to create great experiences!”

Both Lizette Suarez, Director of Well Connected Español, and Rod Moshiri, Executive Director of Webster House, each attending their first LeadingAge conference, learned something worthwhile in the sessions they attended.  Suarez says she learned tips on bridging the generation gap while Moshiri got to explore the differences between operations for for-profit and non-profit senior living organizations. But you didn’t need to be a first-time attendee to learn something new. Mary McMullin, Chief Strategy and Advancement Officer, attending her 33rd LeadingAge conference, participated in a session that taught her about a better approach to risk management of resident agreements.

Covia also provided educational information for attendees. Amber Carroll, Director of Well Connected, and Katie Wade, Director of Social Call, presented a workshop on Building Connections, One Call at a Time, demonstrating how a gracious presence, creativity, and connection provide outcomes of health – and joy. As she experienced her first LeadingAge conference, Carroll reported, “I like the diversity of the educational sessions and find myself interested in other arenas of the senior living space.” Though she was presenting, she learned from those who attended the session as well. “LeadingAge is a different demographic from most of the aging conferences we attend.  I’m always trying to understand how to break our cool community services into housing communities and got some good feedback from session attendees.  Based on this, Well Connected has prioritized the strategy process around monetizing our programs in senior communities.”

Educational sessions were not the only benefit from attending the conference. Chris Dana, Covia’s VP of Information Technology, reports that “time spent with colleagues and vendors” was the best part of the event. With “a ton of new technology start-ups ‘invading’ senior living,” he expects that in future he will “spend more time on the expo floor and less time in the educational sessions.”

Covia also played a role in the social events around the meeting. As an experience sponsor for the annual LeadingAge Inclusion Reception, Covia co-hosted what LeadingAge described as “an unparalleled nightlight experience” at PARQ in the Gaslamp district. As the LeadingAge website explains, “This event pays tribute to those who have paved the way for diversity and inclusion in aging services and celebrates the work our members do every day providing high-quality supports and services for all.” Jessica McCracken, Director of Ruth’s Table, was one of the M.C.s of the Monday night event, which ran from 9:00 until midnight.

Mary Linde, Executive Director of St. Paul’s Towers, sums up the experience: “I’ve been attending LeadingAge conferences for over 20 years.  My favorite part of the conference is always seeing old colleagues and making new connections. The classes are good, but the networking is the best.  At this year’s conference I learned about new technology – an app to connect staff to their departments – that I thought may be useful to explore.  I also was extremely proud to be part of Covia as a host of the LGBT Inclusion party…what an event, what a great company to bring people together like this.  Such a celebration of life!”

The post Report from the LeadingAge National Convention appeared first on Front Porch.

Too often, people start looking for senior living options after a need arises, leaving them scrambling for the first available option, even if it isn’t what they truly want. You may be thinking that a move to a Life Plan Community is something that will happen 2, 3, 5 or more years down the line. It’s still worth taking steps now so that when the time comes, you’ll get what you want.

Of course visiting in person is an important part of the process. Each community has a different personality. Getting to know a community, asking your questions, and meeting other residents makes it more likely you will choose a place that feels like home.

But if you’ve come to the event, taken the tour, and still think it’s not the right time to move, joining the community’s waiting list gives you the chance to consider the pros and cons while reserving your place for the residence you want.

“A waiting list is a terrific opportunity to secure your future plans without a large commitment of time or money,” says Linda McMenamin, Covia’s Senior Director of Sales and Marketing. “Often people will join wait lists at multiple communities to ensure they have options in the event their needs change and they are ready to make a move.”

Joining a waiting list at the community – or communities – of your choice has other benefits as well.

• Reduce anxiety: “Most people benefit from being on a list because the opportunity to move often coincides with changes in health, lifestyle or living situation,” McMenamin notes. You no longer need to worry whether you have a place in line when you are ready to move. With most of the preliminary paperwork completed, you know you’re pre-approved.
• Take your time: “Being on the waiting list allows you the freedom to explore your options at your own pace, without time constraints or pressure to make a decision,” says McMenamin. You can use the time you are on the waiting list to think through what’s important to you and to put other parts of your plan in place.
• Build connections: As a waiting list member you will be invited to special events, allowing you to get to know a community even better. “Often times wait list members can join the fitness center, attend activities and join residents and future neighbors for meals,” McMenamin observes. When you do move in, it will be a much more familiar place that’s a lot easier to call home.
• Priority access: When an apartment opens up that matches your preference, we’ll call to let you know. Our waiting list applicants receive priority for any new inventory. “Having that plan in place gives you the flexibility to say yes when you are ready to make a move,” says McMenamin.
• No obligation: Just because you’re on the waiting list doesn’t mean you are required to move in. “There’s no risk and the financial cost is usually very minimal,” says McMenamin. If you decide a community isn’t for you, your fee is fully refundable.

If you do decide to put down a deposit, be sure to ask how long the waiting list is for the home style you’d like, and what the expected waiting time is. Many times, larger homes have longer waiting lists, which may affect your plans. Talk with your senior living counselor about your plans and timeline and they will do their best to accommodate you.

Some communities may have a limit on the number of times you can turn down an apartment offered to you without losing your place on the waiting list. Although you are not obligated to accept a home presented to you, this may mean that eventually you won’t be the first person called.

But when you do get the call for the home you want, at the time you want it, you can feel comfort and confidence knowing the plan you’ve put in place is working as you hoped.

For more information, please fill out the form below. 

The post The benefits of joining a waiting list appeared first on Front Porch.

Today, as she prepares to turn 102, Ruth still lives independently and remains very active in the San Francisco Towers community, serving on three committees. For Laura, living close to her mother has provided special moments and has even critical support. A few years ago, when Stephen had a bad accident and came home after three weeks in the hospital, he couldn’t be left alone. When Laura had to leave the house for critical errands, she was able to call her mom to come downstairs and be with Stephen. “It couldn’t have worked out more perfectly!” Laura said.

Originally published in Community Matters

The post San Francisco Towers: A Family Home appeared first on Front Porch.

“Providing quality care and a safe and pleasant community is our core commitment to our residents,” said Chris Ichien, Executive Director of Los Gatos Meadows. “Because of risk factors uncovered during a recent independent facilities assessment of Los Gatos Meadows – particularly the increased likelihood of a fire disaster that we cannot mitigate – we have concluded that we must begin the closure process immediately.”

In 2018, Los Gatos Meadows’ parent company, Covia, retained an independent firm to assess Los Gatos Meadows’ facilities and what would be required to keep the buildings safe and operational. Covia believed the findings would help them determine what improvements would be required to ensure both the safety of residents and employees and that residents could continue receiving excellent services and care.

“Through the facilities assessment, we learned the now outdated safety standards used in Los Gatos Meadows’ construction almost 50 years ago pose a high risk today,” said Kevin Gerber, President and CEO of Covia. “The risks this assessment uncovered, while not imminent, when taken all together are so significant that we concluded that we must close Los Gatos Meadows.”

Of the numerous categories reviewed during the assessment, more than a quarter were found to pose a significant risk, including some that materially impact the operations of the community, and even more that pose a high risk of injury to residents. Those of most concern involve fire safety, and particularly the elevated risk of fire starting within existing structures, accompanied by compromised accessibility for fire response services.

The closure date is not yet final, but Covia has tentatively proposed the complete closure to occur September 30, 2019. California law requires a minimum 120-day notice for the closure of any senior living property. Covia is working on plans that would extend that timeframe to give its residents additional time to secure new accommodations with comparable services and care.

“We know this decision will have significant impacts on our residents, their families, our employees and our community,” Ichien said. “We will do everything in our power to ensure the transition is thoughtful and as smooth as possible.”

Covia has pledged to work with each resident and their family on an individual basis to develop a transition plan tailored to the resident’s needs. Covia is committed to finding an alternative residence within another Covia community or with a community that can provide residents with comparable services and care and is working to address the financial impact to residents caused by the move.

Covia is also committed to supporting employees to ensure their transition from Los Gatos Meadows is as easy as possible, including providing severance packages and job search assistance. Covia will continue to operate El Sombroso Oaks in Los Gatos.

“We care for each and every one of our residents and employees and understand the concern and anxiety this news may cause them,” Ichien said. “Please be assured that we are doing, and will do, everything we can to take care of them during this transition as our commitment to them has not wavered.”

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