resident rights Archives - Front Porch https://frontporch.net/tag/resident-rights/ Building Communities & Innovative Solutions for Seniors Fri, 16 Oct 2020 06:29:34 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 Voting safely during COVID-19 https://frontporch.net/voting-safely-during-covid-19/ Fri, 16 Oct 2020 06:29:34 +0000 https://frontporch.net/voting-safely-during-covid-19/ Watch our video interview with Grant Edelstone here.  For the general election on November 3rd, the State of California has provided guidance to make it easier – and safer – for registered voters to participate in the election process. In particular, the California Department of Public Health sent a letter to remind Skilled Nursing Facilities […]

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Watch our video interview with Grant Edelstone here. 

For the general election on November 3rd, the State of California has provided guidance to make it easier – and safer – for registered voters to participate in the election process. In particular, the California Department of Public Health sent a letter to remind Skilled Nursing Facilities “of their obligation to assist and encourage residents to exercise their rights…This includes their right as a citizen to vote safely during the COVID-19 pandemic.”

Grant Edelstone, Senior Director of Risk Management, explains some of the safer options available for all voters. “One thing you can do to stay safe is to vote by mail. Avoid voting in person.” California voters who are already registered to vote have been sent their ballot by mail. They can complete and mail in their ballot or drop them at an official ballot drop box.

Edelstone says that, for those who like to vote in person, there are safety practices that everyone can do. “If you go to a polling station, only go if you feel physically well and you have no respiratory symptoms. Try to avoid the lines by having your documentation and forms prepared in advance. Get familiar with who and what is on your ballot before you arrive at the polling station. Try to go at an off peak time, like mid-morning. Bring your own black pen or an e-stylus, if you have one.”

Edelstone also emphasizes the importance of standard safety practices at polling stations: wearing a cloth face covering or mask; wearing gloves; maintaining a physical distance of at least six feet from others if you’re standing in line; using hand sanitizer frequently before and after touching objects or surfaces; and washing your hands when you get home. “You could consider wearing eye protection like goggles,” he adds, “And if you’re going to stand in a long line maybe bring a portable chair and wear comfortable shoes.”

Residents who may not be able to get to a polling station can ask staff members for assistance in ways that respect their privacy, Edelstone says. “That could be helping them register if they’ve changed their address to update their voter registration if needed.” (The last day to register to vote is Monday, October 19th. Californians who meet the registration requirements can register online at https://registertovote.ca.gov/.) Staff can also help people to go online to get materials in the language that they prefer, or help read the election materials to someone and help someone with alternative voting methods.

Edelstone also shares what staff are not allowed to do. “You can’t influence a resident’s vote. You can’t mark a ballot in any way other than the resident directs you to. You can’t tell anyone how a resident voted. You can’t decide if someone is mentally incompetent to vote. You can’t determine if a resident is eligible to vote. And you can’t vote on their behalf, if you’re unable to reliably determine how the resident wants to vote.”

“So basically you have to listen to the resident, respect their wishes, and do what they are directing you to do, is the easiest way to put that,” Edelstone says.

Fundamentally, Edelstone says, “There’s ways to participate in and support civic activity without having to interact with too many other people and to have your voice heard and make your vote count.”

To learn more about how to vote in the upcoming election in California, go to https://www.sos.ca.gov/elections/voting-resources/voting-california.

 

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Covia and Fair Housing https://frontporch.net/covia-and-fair-housing/ Tue, 16 Apr 2019 01:52:00 +0000 https://frontporch.net/covia-and-fair-housing/ In theory, Fair Housing is a straightforward concept: “At the end of the day, it’s that you don’t have special treatment for one resident over another,” says Karim Sultan, Covia’s Vice President of Affordable Housing. But in practice, it may not be as easy as it sounds. The Fair Housing Act guarantees protection from discrimination […]

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In theory, Fair Housing is a straightforward concept: “At the end of the day, it’s that you don’t have special treatment for one resident over another,” says Karim Sultan, Covia’s Vice President of Affordable Housing. But in practice, it may not be as easy as it sounds.

The Fair Housing Act guarantees protection from discrimination in housing on the basis of race, color, national origin, religion, sex, familial status, and disability. It is enforced by the U.S. Department of Housing and Urban Development (HUD), which subsidizes Covia’s six Affordable Communities.

“I think a big myth is that fair housing is something that’s automatic and that you don’t have to be incredibly intentional about it. You can very easily be in violation of fair housing in two seconds if you’re not careful,” says Sultan. “You have to really be aware of it at all times and be very diligent about maintaining it.”

April is Fair Housing Month, but Covia Affordable Communities works hard to practice that intentionality in fair housing all year round. “We do an annual fair housing training with a fair housing attorney religiously every year,” Sultan reports. “But we also have periodic fair housing check-ins when we do our monthly meetings. It’s something you can’t reiterate enough. If you say it a thousand times, say it a thousand more times. Because as soon as it starts to be not present in the mind, things can happen.”

The planning for fair housing starts long before people move into a community, Sultan explains. “When we open up a wait list, we have to have a HUD approved marketing plan and tenant selection plan. And so those plans really seek to ensure that the process by which you move people into the building is fair.”

Once people move in, “you have a lease and house rules that again you have to be really diligent about because the lease is the same for everybody. Everybody follows the same house rules. So it’s really incumbent upon the site staff to make sure that they’re treating everybody fairly.”

If residents do feel there has been a violation of their rights, they can go through an appeal process. At Covia, “I haven’t had to reverse an administrator for violating fair housing up to now. It could happen. It just hasn’t happened as of yet,” says Sultan. “But I do remind them always that sometimes it’s not what you do but how you do it. Are you communicating thoroughly enough when you’re having people stick to their lease or talking to them about the violation of house rules. Are you ensuring that you’re communicating in a way where they feel like, ‘This is standard, and this is not just targeted at me’?”

Although not subject to the same federal law as the HUD-subsidized communities, Covia’s Home Match program is also attuned to the need for fair housing. Home Match, Covia’s Shared Housing program, connects homeowners with extra space with home seekers who need a place to live in the expensive Bay Area housing market. Home Match works with home owners and home seekers to create a Living Together Agreement that may include a home seeker providing services, such as shopping or pet care, in exchange for a reduction in rental costs.

Tanya Ahern, Program Director for Home Match in Fremont, previously served on a board of a Fair Housing organization and brings her experience to the table when helping to match homeowners and home seekers. “With shared housing I think the most important thing is to make sure that you don’t have identifying characteristics that go into referring people so that that way it’s based purely on their merit and their financial means to pay and it’s not based on race or gender,” says Ahern.

“I see a lot of people who have been turned away from housing because of race, because of disability status,” says Ahern. “Because Home Match prescreens, it makes people more comfortable and more open to housing with people that maybe they might not have considered before. I think it’s really helping house people who didn’t have a fair shake in the world. I think it’s a perk that it’s helping house people who face challenges due to stigma.”

For Covia Affordable Communities, fair housing is part of its legal mandate, but Sultan observes it’s not just about complying with the legal requirements. It’s about making residents feel at home. “Over time, when residents witness the rules being applied equally, it does give them confidence that ‘this is a place where I can feel safe, where I won’t be targeted because of my race, because of my sexual orientation, because of my religion.’ And that’s very, very important because a big part of home is security and being safe.”

“As long as you own and manage communities, and you house people, fair housing is something you have to be constantly aware of,” Sultan says. “It never gets old. It never gets easy. It never gets stale. It’s just something you have to be really diligent about at all times.”

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