Well Connected Español Archives - Front Porch https://frontporch.net/tag/well-connected-espanol/ Building Communities & Innovative Solutions for Seniors Thu, 28 Mar 2024 21:17:54 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 Front Porch hosts 5th annual Creative Aging Symposium https://frontporch.net/front-porch-hosts-5th-annual-creative-aging-symposium/ Thu, 13 Jan 2022 06:45:03 +0000 https://frontporch.net/front-porch-hosts-5th-annual-creative-aging-symposium/ The fifth annual Creative Aging Symposium will take place on Thursday, January 27 from 9:00 am – 11:30 am Pacific Time. Hosted by Front Porch programs Creative Spark and Well Connected Español, this virtual event, offered in English and Spanish, explores how creativity can help people grow older with vibrancy and how to leverage creative […]

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The fifth annual Creative Aging Symposium will take place on Thursday, January 27 from 9:00 am – 11:30 am Pacific Time. Hosted by Front Porch programs Creative Spark and Well Connected Español, this virtual event, offered in English and Spanish, explores how creativity can help people grow older with vibrancy and how to leverage creative thinking to live their best lives. The symposium is also sponsored by the Kaiser Family Foundation.

“Older age gifts us a distinct period of exploration and reinvention, if we allow ourselves to deeply connect to our creativity and to each other,” said Katie Wade, senior director of Creative Engagement. “The symposium is a place for everyone to explore fresh ideas about aging that are often held in the professional realm but not readily available in mainstream thought.”

The theme of this year’s symposium, Rooted in Belonging, is timely and vital, said Wade. “Cultivating roots of belonging – in your surroundings, a phase of life, within your spiritual compass – unlocks our resiliency, our ability to transform and reinvent.”  This year’s symposiums feature special musical performances, inspirational speakers, and interactive experiences that will spark new ideas or powerful reminders about how we belong to ourselves and others.

Oshea Luja, the artistic director of Still Waters Network and a speaker for this year’s symposium, shared, “We belong by default. It’s not something we have to be invited to, as we are reflections of each other.” The symposium will explore this concept and more, as presenters examine how creativity grounds people’s sense of self and creates community.

Another presenter is curator, coach, art critic, and cultural advisor Piedad Casas Otoya, who “will explore how we create and sustain our sense of belonging as we age, despite life’s challenges and changes,” said Lizette Suarez, director of Well Connected Español. Other speakers and presenters include musician Tammy Hall, writer and psychotherapist Dr. Regina Razon Goldfeder, visual artist Christine Wong Yap, and others.

“We are excited to see what all the speakers have prepared as we dive deeply into our sense of belonging in different stages of life,” said Suarez.

To register, please go to creativeagingsymposium.org or envejecimientocreativo.org and click on the Register Now button. The suggested donation to attend the Creative Aging Symposium is $13. However, there is also an option for a free ticket, in order to prevent cost from being a barrier to participation.

Visit creativeagingsymposium.org to learn more about the event or to see video recordings from past events.

 

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Well Connected wins bronze for McKnight’s Innovator of the Year Award https://frontporch.net/well-connected-wins-bronze-for-mcknights-innovator-of-the-year-award/ Thu, 21 Oct 2021 03:31:58 +0000 https://frontporch.net/well-connected-wins-bronze-for-mcknights-innovator-of-the-year-award/ Today, at its Excellence in Technology Awards + Summit, McKnights Senior Living announced that Well Connected, a Front Porch Community Services program, received the bronze for its Innovator of the Year Award. Well Connected, a program designed to reduce social isolation and increase social connection, received this honor in recognition of its Agora platform. Developed […]

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Today, at its Excellence in Technology Awards + Summit, McKnights Senior Living announced that Well Connected, a Front Porch Community Services program, received the bronze for its Innovator of the Year Award.

Well Connected, a program designed to reduce social isolation and increase social connection, received this honor in recognition of its Agora platform. Developed for Well Connected participants, Agora overcomes accessibility challenges, making it easy for thousands of English- and Spanish-speaking participants to access games, support groups, book clubs, art classes, and a range of other groups by phone or online.

Responding to the honor, Amber Carroll, senior director of connection programs, said, “For Well Connected and Well Connected Español, this recognition validates and reinforces our commitment to alleviating loneliness and social isolation through accessible and meaningful virtual connection.”

The Agora app connects participants with activities, providing easy access by calling participants directly, and facilitates over 2,500 participation hours each month. In 2020, Agora won the LeadingAge California Innovation Showcase People’s Choice Award.

To learn more about Well Connected, visit https://covia.org/programs/well-connected/.

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Community Services celebrates 20 years, and looks to the future https://frontporch.net/community-services-celebrates-20-years-and-looks-to-the-future/ Wed, 18 Aug 2021 05:58:40 +0000 https://frontporch.net/community-services-celebrates-20-years-and-looks-to-the-future/ In 2000, when Tracy Powell joined what was then the Episcopal Homes Foundation (now Covia, a Front Porch partner) to support its accreditation process, the organization’s outreach program was minimal. In the process of working toward accreditation, Tracy reports, “Board members, executive staff, and residents asked, ‘shouldn’t we be doing more?’” Initially hired as a […]

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In 2000, when Tracy Powell joined what was then the Episcopal Homes Foundation (now Covia, a Front Porch partner) to support its accreditation process, the organization’s outreach program was minimal. In the process of working toward accreditation, Tracy reports, “Board members, executive staff, and residents asked, ‘shouldn’t we be doing more?’” Initially hired as a writer, Tracy stepped forward to develop the nascent programs.

“It started as a direction from the board and then-CEO Laurie Pratt to ‘go help people’. It was that broad,” she says. From those beginnings, over the last 20 years, the Community Services division has grown to offer five flagship programs with Tracy as the Vice President of the Community Services division, managing 25 employees. The division serves people nationwide, using innovative programs to address four areas of impact: food security, social connection, creative engagement, and stable housing.

Market Day, designed to offer a wide variety of fresh produce for a minimal cost to older adults living in food deserts, was Community Services’ first program. Originally started in 1977 at the church across from St. Paul’s Towers in Oakland, Market Day established a practice for Community Services, to test a program and then replicate it in other locations. A second location was opened in 2001, marking the beginnings of Community Services as a part of the organization. The program currently has 24 sites in Northern California, primarily located in senior centers and senior low income housing communities, with more to come at Front Porch communities and other sites in Southern California.

“I really want people to know that Market Day is much more than just produce and reducing food insecurity. It’s about creating purpose and providing an opportunity to build community,” says Sheila Womack, Senior Director of Community Services. This understanding of programs as a source of purpose and community pervades the work of the division.

Well Connected, which started in 2004, and its companion, Well Connected Español, are largely participant-led, inviting people from the United States (and sometimes beyond) to support one another through phone- and online-based groups, classes, and events. Social Call was founded in 2009 as an in-person friendly visiting program to connect older adults and volunteers for one-on-one weekly conversations in English or Spanish. In 2018, the program launched visits by phone or video, which expanded availability throughout the United States. Today, these virtual connection programs reach 3,900 individuals a year.

What sets these programs apart, says Tracy, is the importance of reciprocity – what participants give each other, and how they shape the programs. “Back in the day, we designed programs somewhat paternalistically, as in ‘we’ll fix this for you.’ Now we focus on engaging participants to help create their own solution.”

Katie Wade, Senior Director of Creative Engagement, agrees. As she reflects on working in a traditional service model, she says, “Honestly, it was a little depleting. But thinking about our work in Community Services as an interdependent model and what we all give and receive inside those connections is a holistic way of approaching life in general, as well as the work that we do. I think the end result for participants, volunteers, and community stakeholders is relational but also intentional.”

Amber Carroll, Senior Director of Connection Programs, emphasizes that Community Services programs “are not a resource for ‘them’ – people out there. We are collectively a resource for everyone – every resident, every staff person,” as well as the community at large.

In 2012, Community Services responded to the Bay Area housing crisis by creating and piloting Home Match in Marin County, a region with a high proportion of older adults and few affordable housing options. Leveraging existing housing stock, Home Match connects financially vulnerable or socially isolated older adults who have an extra room in their home with low-income individuals who are challenged to secure safe, affordable housing.  Home Match has grown to serve 5 Bay Area counties: Alameda, Contra Costa, Marin, Monterey, and San Francisco, as well as serving as a resource for other areas seeking to respond creatively to their local housing needs.

“I want to make homesharing as understood and used as peer to peer car rides or Airbnb,” says Karen Coppock, Senior Director of Home Match. “There are 3.6 million unoccupied rooms in the top 100 housing markets in the United States, tons of opportunity to house people and stabilize the housing of others.”

Although for most of its programs, Community Services is focused on direct outreach, its newest program, Creative Spark, primarily trains and supports other service providers. “That’s an exciting route for us and it’s really in keeping with how we have been developing a national touch and influencing the field of aging services for several years,” says Katie. “Creative Spark is a next step in that continuum.”

One significant change Tracy has seen in her years is in the growth of the team’s sophistication and business savvy. “We have much more rigor about strategy and data collection,” she says. “We know how important storytelling is to be able to communicate about impact, but if it’s not backed up by data, then that’s a problem.” Over the past five years, “it’s been about focus, focus, focus. We had to let go of some programs and make some really hard choices to be able to use the resources we’re given in the most impactful, thoughtful, and responsible way.”

“I believe we can be leaders in the space of doing this work that demonstrates our social accountability,” says Tracy. “It’s something that residents, staff, family members, and board members can be proud of. I’m grateful for Front Porch’s commitment to dedicate time and financial resources to make an impact on people’s lives as well as social challenges. I think we embody the values of Front Porch and the work we do is another way to think about how to live out those values.”

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¡Bien Conectado ! https://frontporch.net/bien-conectado/ Wed, 17 Feb 2021 07:38:51 +0000 https://frontporch.net/bien-conectado/ In 2019, Well Connected, Covia’s lifelong learning and engagement program, launched a sister program, Well Connected Español (WCE). WCE is the first program of its kind, designed specifically to engage Spanish-speaking older adults living throughout the United States with virtual classes and activities accessible by phone or online. It provides intellectual stimulation and meaningful human […]

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In 2019, Well Connected, Covia’s lifelong learning and engagement program, launched a sister program, Well Connected Español (WCE). WCE is the first program of its kind, designed specifically to engage Spanish-speaking older adults living throughout the United States with virtual classes and activities accessible by phone or online. It provides intellectual stimulation and meaningful human connection and mitigates the escalating crisis of social isolation and loneliness among older adults, a critical issue in light of the COVID-19 pandemic. WCE specifically targets those who are hardest to reach due to barriers such as language, health, economic, and social factors. The program is designed to adapt to participants’ needs and be accessible to those with impairments related to mobility, vision, memory, and literacy.

Ana
Ana, WCE facilitator and participant

WCE engages the community to shape its curriculum, with over 80% designed and 50% led by participants. “Facilitating WCE groups is very satisfying for me,” says Ana, a WCE facilitator and participant. “Connecting with other people who I do not personally know and to be able to cultivate a friendship and a strong affinity towards them is a great pleasure.”

Participation in WCE has more than tripled since its launch. More than 76 group conversation offerings include topics such as fitness, popular culture, games, and travel. With the onset of the pandemic, WCE responded to urgent demand for programming to reduce COVID-associated anxieties and included offerings related to stress management, gratitude, health, and wellness. As members of the Covia community, WCE participants also have direct access to a wide continuum of programs, including information and referral services. “I joined WCE out of curiosity. It has helped me so much and keeps me happy. In the group we all get along really well as if we were old friends,” says Ruben, a WCE facilitator and participant.

WCE has also been able to partner with other Spanish-speaking organizations to host virtual resource and learning events. Well Connected Español hosted Envejeciendo con Propósito (Aging with Purpose) for Spanish-speaking Older Adults in October as part the Binational California-Mexico Health Initiative. The event was hosted in collaboration with Second Harvest of Silicon Valley, Alzheimer’s Association-Northern California, San Francisco AIDS Foun­dation – Latino Programs, ON LOK Lifeways, Mexico’s General Consulate and Health Initia­tive of the Americas. WCE also offered the Mente Sana Cuerpo Sano (Healthy Mind, Healthy Body) series in collaboration with Psicologia & Educacion Global. This four-week series focused on sharing ideas and advice on mental health that help to achieve well-being. Topics ranged from How to Keep Memory Active to strategies for dealing with Worry and Anxiousness, Sadness and Depression, and Loneliness and Isolation.

“We are grateful to all the new partnerships and collaborations we have been able to build during this last year and we hope they will continue to grow and flourish. We look forward to what the future holds for our Well Connected Español community,” says Lizette Suarez, WCE director.

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Fourth Annual Creative Aging Symposium Celebrates Identity https://frontporch.net/fourth-annual-creative-aging-symposium-celebrates-identity/ Fri, 08 Jan 2021 08:07:17 +0000 https://frontporch.net/fourth-annual-creative-aging-symposium-celebrates-identity/ Covia, Well Connected, and Well Connected Español will host the fourth annual Creative Aging Symposium on Thursday, January 28, 2021 from 9:00-11:30 PST. This virtual event invites older adults to explore and celebrate identity through a creative aging lens, with keynote speakers that include a CEO, professors of psychology and religious studies, storytellers, multi-media artists, […]

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Covia, Well Connected, and Well Connected Español will host the fourth annual Creative Aging Symposium on Thursday, January 28, 2021 from 9:00-11:30 PST. This virtual event invites older adults to explore and celebrate identity through a creative aging lens, with keynote speakers that include a CEO, professors of psychology and religious studies, storytellers, multi-media artists, and more.

The Creative Aging Symposium counters the commonly held belief that creativity is only the province of the young. Co-organizer Katie Wade says, “Older age presents a unique time for creative growth, should we choose to explore ourselves and community through the lens of imagination, adaptation, and innovation.”

This year, for the first time, the symposium will be presented in English and in Spanish simultaneously. Lizette Suarez, Program Director for Well Connected Español, says, “We are incredibly excited to widen the reach of this event by organizing it 100% in Spanish. Aging is a universal topic and we are thrilled to introduce the Creative Aging concept to the Spanish speaking community.” Closed captions will also be available, and audio descriptions of visual content will be provided for those with vision loss.

Keynote speakers for the 2021 Creative Aging Symposium include EngAGE founder Tim Carpenter, multidisciplinary artists Gabri Christa and Mabel Valdiviezo, photographer S. Renee Jones, psychologists Dr. Angélica Ojeda García and Dr. Ricardo Carillo, and poet Gregory Pond. Topics include how identity is shaped by community, how one’s sense of self evolves over a lifetime, and how people make meaning out of life’s joys, tragedies, and everyday moments.

Though many of the speakers explore creativity in their jobs and hobbies, the event planners assure attendees that they do not need to identify as creative or artistic. “Through creative demonstrations, interactive experiences, and inspiring voices, you will discover new insights into the distinct gifts you bring to the world.”

The suggested donation to register is $10. The registration page in English can be found here; the registration page in Spanish is here

The Creative Aging Symposium is hosted by the Covia Community Services programs Well Connected Español and Well Connected, and older adults active in our programs.

For more information, including speakers and schedule, visit www.creativeagingsymposium.org or call 877-797-7299.

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How to Stay Connected While Social Distancing https://frontporch.net/how-to-stay-connected-while-social-distancing/ Wed, 25 Mar 2020 00:31:47 +0000 https://frontporch.net/how-to-stay-connected-while-social-distancing/ Social distancing may mean that we can’t be physically close but there are still plenty of ways to connect with each other and the outside world while staying safe at home. Technology can keep us connected to our family and current events but there are also ways to create new social connections during this time. […]

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Social distancing may mean that we can’t be physically close but there are still plenty of ways to connect with each other and the outside world while staying safe at home. Technology can keep us connected to our family and current events but there are also ways to create new social connections during this time. Programs like Social Call, Well Connected, and Ruth’s Table provide opportunities to join insightful discussions, connect one on one, and experience art all while sheltering in place.

 

Connect One on One

Social Call pairs older adult participants with volunteers for one on one conversations. Matches meet for 30 minutes every week over the phone. It’s a great opportunity to meet someone new and it’s “a tangible way to alleviate pain in our world,” says Social Call Director Katie Wade.

Matches connect over their shared interests or backgrounds and often teach each other new things. “I’ve learned about delighting in the present,” says one Social Call volunteer, while another notes that “I always learn beneficial things from my match – especially relating to growing flowers.”

Social Call is actively seeking volunteers and participants and it’s easy to get started. Individuals interested in volunteering can get started on VolunteerMatch and older adults looking to participate can get in touch by calling (877) 797-7299 or emailing coviaconnections@covia.org.

 

Join a New Community

Looking for an inclusive community where you can participate in caring conversations, learn new things, and even travel to different countries without leaving your home? Well Connected offers easily accessible sessions over the phone that range from writing groups and guided meditation to armchair travel and museums at home. Amber Carroll, Well Connected Director, notes “COVID-19 or not, these programs provide a unique opportunity to connect with others from the comfort of home.”

Well Connected sessions are free and available in both English and Spanish. Check out what sessions are currently being offered in the Well Connected and Well Connected Español catalogs. Enrolling is as easy as calling (877) 797-7299.

 

Send a Card

In addition to staying connected over the phone or online, Social Call and Well Connected are currently creating snail mail connections as well. Both programs are looking for volunteers who are willing to send cards to brighten participants’ mailboxes. It’s as easy as having a handful of postcards and a pen. Volunteers have been sharing everything from a quick note of encouragement to sketches of what they have been doing while social distancing.

Interested in sending a card? Check out VolunteerMatch to get started.

 

Visit a Museum Virtually

Ruth’s Table is an art space and gallery in the Mission District of San Francisco that hosts exhibits and art programming. Though in-person art programming and classes are currently closed to keep the community safe, Ruth’s Table is offering a virtual tour of their current exhibition Echoes of the New Vision through Well Connected on March 25th from 11am to 12pm PST.

Curator Hanna Regev will provide an in-depth tour of the exhibit and the facilitator will include verbal descriptions for those with low vision. Explore how Bauhaus ideas have impacted photography and photo-based art from the comfort of your home over the phone or through your computer. To learn more and register, email contact@ruthstable.org

 

Staying Connected

During this time, it is important to remember all of the ways that we are connected even when we are physically distant. Reaching out to someone that you care about or creating a new connection can be a great way to remind oneself that though we’re all staying in our personal spaces, we’re still participating in the same shared world.

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Our Employees Make Covia a Great Place to Work https://frontporch.net/our-employees-make-covia-a-great-place-to-work/ Sat, 07 Mar 2020 01:07:33 +0000 https://frontporch.net/our-employees-make-covia-a-great-place-to-work/ Happy Employee Appreciation Day! We are so excited to celebrate all of the amazing people who help Covia support older adults around the Bay Area and beyond. In honor of this holiday, we were inspired to share stories about our incredible employees from throughout the organization. Community Services Lizette Suarez, Well Connected Español Program Manager […]

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Happy Employee Appreciation Day! We are so excited to celebrate all of the amazing people who help Covia support older adults around the Bay Area and beyond. In honor of this holiday, we were inspired to share stories about our incredible employees from throughout the organization.

Community Services

Lizette Suarez, Well Connected Español Program Manager

Lizette came to WCE without having ever worked with older adults, but her humor, energy, dedication, passion, and skills leave me believing that she was the only person for the job.  As a one-woman team for the first year, she made our fantasy of diversifying Well Connected a robust reality and has successfully created a virtual community for nearly 100 older adults living across 5 states!

Amber Carrol, Director of Well Connected

Rita Mukhsinova, Ruth’s Table Manager

Rita implements gallery exhibits and events of incredibly high quality, which challenges preconceptions of senior living communities. A Bethany Center resident recently commented that a gallery lecture, “was so intellectual and stimulating. Sometimes people think that just because you’re older you won’t get it. The whole gallery and its programming is so intriguing.”

Katie Wade, Director of Social Call

Resident Service Coordination

Kristy Huang, Resident Wellness Director at Casa De Los Amigos

I wanted to take this opportunity to thank Kristy Huang, Resident Wellness Director at Casa De Los Amigos in Redondo Beach for her hard work and dedication. Kristy went above and beyond with coordinating IWISH (Integrated Wellness in Supportive Housing) programs by herself after her partner RWD moved to another site. In spite of the difficult situation, Kristy has been doing an awesome job balancing health presentations, exercise programs, social workshops, art therapy classes and more while managing it all on her own. She kept her professionalism and still manages to serve residents with a great smile.  I am grateful and appreciate her willingness to go the extra miles.

Sarah Choi, Lead Resident Service Coordinator

Covia Communities

Elvyra Abare, Canterbury Woods Executive Director, and Wei Chang, Canterbury Woods Transportation Manager

The incident/accident I experienced on January 21st on the way to a Covia meeting in Walnut Creek re-affirmed the correct decision I made about entering the Canterbury Woods community. Elvyra, the CW Director, finding me bleeding profusely, took charge and her calm voice and clear directions soothed my state of mind and prevented me from over-reacting. She treated me like I was her mother and that had a profound effect on my perspective of the situation. Where could I find such support in a moment of distress? Canterbury Woods of course…

And Wei, the transportation manager, who had to revise his driving plans because I did not heed to his rules about getting in the limousine, and who understands so well the flaws of human nature. Wei is a master at decision-making, is a compassionate human being and surprised me when I came out of E.R. Wei was there waiting for me and worried about my nutritional needs. Wei easily combined his responsibilities with the CW group he was driving to the Covia meeting and giving me his caring attention. Wei is a multi-tasking man with a heart. Thank you both, Elvyra and Wei.

Canterbury Woods Resident

San Francisco Towers Staff

Thank you! We have just been through an ordeal that I would have had difficulty managing if not for our staff at the SFTowers.

One morning, I heard my husband calling for me. I found him lying in a pool of blood in our hallway near the front door. I called Security and when someone arrived he wisely called our 2nd floor. Two Skilled Nursing staff took my husband’s vitals and called for an ambulance. At the hospital, we found he had dislocated his shoulder.

When we arrived back at SFT, our front desk called for a wheelchair to get us to our apartment. Almost immediately Grace Tom from Resident Health Services, an angel, arrived and took over. She organized everything, meals delivered that day, assistance, doctors orders to the PT people, and for our new doctor to make a house call. Dr. Aissatou Haman came to our apartment and scheduled my husband to see an orthopedic doc and have x-rays done.

While the above was happening, Troy Stewart, Housekeeping Manager, sent someone up to clean up the blood residue I had missed on the floor and the walls. Thank you to our staff for everything. We are most grateful for the care and attention we received in our hour of need. Everyone here knew what to do and did it.

San Francisco Towers Resident

Support Services

Accounts Payable Team

In our Finance Department, Accounts Payable is responsible for making sure that every invoice gets paid, and Deanna Garcia and Stephanie Canady are an amazing team. Every once in a while you get lucky and find an employee that is a quiet constant, always comes to work on time, hardly every misses a day of work and is dedicated to doing a great job.  Deanna is that person! Stephanie is one of those people that is dedicated to not only doing her job well, but she also makes work fun!  I really appreciate her quick witted humor!  She makes me laugh and smile no matter what problem we are trying to solve.

Prab Brinton, Vice President of Human Resources

Grant Edelstone, Senior Director of Risk Management, Compliance & Risk

Grant is one of those people that you can always count on.  He always gives solid, well thought-out advice and is never too busy to lend a hand. I appreciate his calm, professional approach.

Prab Brinton, Vice President of Human Resources

The stories mentioned display only a fraction of the hard work and dedication that Covia employees bring to their job every single day. Thank you to everyone who supports our organization. You are a valued part of our team! 

* Some of these stories have been edited to protect resident’s privacy.

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Report from the LeadingAge National Convention https://frontporch.net/report-from-the-leadingage-national-convention/ Wed, 06 Nov 2019 07:39:44 +0000 https://frontporch.net/report-from-the-leadingage-national-convention/ Twenty people from Covia attended the 2019 LeadingAge Annual Meeting and Expo, held October 27-30 in San Diego California. Representing Covia’s Communities, Affordable Housing, Community Services, Support Services, and Foundation, they were informed and inspired by lectures, sessions, exhibits, demonstrations, as well their colleagues from non-profit aging service providers from around the country. In total, […]

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Twenty people from Covia attended the 2019 LeadingAge Annual Meeting and Expo, held October 27-30 in San Diego California. Representing Covia’s Communities, Affordable Housing, Community Services, Support Services, and Foundation, they were informed and inspired by lectures, sessions, exhibits, demonstrations, as well their colleagues from non-profit aging service providers from around the country.

In total, over 8,000 people attended the 2019 conference, which offered 179 educational programs as well as an exhibit hall showcasing products and services for seniors and senior living ranging from architects to in-home health care products to wellness programs and equipment.

Christina Spence, Executive Director of San Francisco Towers, was particularly impressed by keynote speakers Marcus Buckingham and Dan Heath. Speaking at the opening session, Buckingham addressed Nine Lies About Work, encouraging listeners to “replay what works” while on Tuesday, Heath emphasized creating “peak moments.” Spence was impressed by “the statistically-proven impact certain ‘peak’ moments such as first-day and transitions can have on residents and staff at our communities. This is a powerful opportunity for us to create great experiences!”

Both Lizette Suarez, Director of Well Connected Español, and Rod Moshiri, Executive Director of Webster House, each attending their first LeadingAge conference, learned something worthwhile in the sessions they attended.  Suarez says she learned tips on bridging the generation gap while Moshiri got to explore the differences between operations for for-profit and non-profit senior living organizations. But you didn’t need to be a first-time attendee to learn something new. Mary McMullin, Chief Strategy and Advancement Officer, attending her 33rd LeadingAge conference, participated in a session that taught her about a better approach to risk management of resident agreements.

Covia also provided educational information for attendees. Amber Carroll, Director of Well Connected, and Katie Wade, Director of Social Call, presented a workshop on Building Connections, One Call at a Time, demonstrating how a gracious presence, creativity, and connection provide outcomes of health – and joy. As she experienced her first LeadingAge conference, Carroll reported, “I like the diversity of the educational sessions and find myself interested in other arenas of the senior living space.” Though she was presenting, she learned from those who attended the session as well. “LeadingAge is a different demographic from most of the aging conferences we attend.  I’m always trying to understand how to break our cool community services into housing communities and got some good feedback from session attendees.  Based on this, Well Connected has prioritized the strategy process around monetizing our programs in senior communities.”

Educational sessions were not the only benefit from attending the conference. Chris Dana, Covia’s VP of Information Technology, reports that “time spent with colleagues and vendors” was the best part of the event. With “a ton of new technology start-ups ‘invading’ senior living,” he expects that in future he will “spend more time on the expo floor and less time in the educational sessions.”

Covia also played a role in the social events around the meeting. As an experience sponsor for the annual LeadingAge Inclusion Reception, Covia co-hosted what LeadingAge described as “an unparalleled nightlight experience” at PARQ in the Gaslamp district. As the LeadingAge website explains, “This event pays tribute to those who have paved the way for diversity and inclusion in aging services and celebrates the work our members do every day providing high-quality supports and services for all.” Jessica McCracken, Director of Ruth’s Table, was one of the M.C.s of the Monday night event, which ran from 9:00 until midnight.

Mary Linde, Executive Director of St. Paul’s Towers, sums up the experience: “I’ve been attending LeadingAge conferences for over 20 years.  My favorite part of the conference is always seeing old colleagues and making new connections. The classes are good, but the networking is the best.  At this year’s conference I learned about new technology – an app to connect staff to their departments – that I thought may be useful to explore.  I also was extremely proud to be part of Covia as a host of the LGBT Inclusion party…what an event, what a great company to bring people together like this.  Such a celebration of life!”

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Annual Report 2019: Letter from the CEO https://frontporch.net/annual-report-2019-letter-from-the-ceo/ Fri, 11 Oct 2019 23:52:01 +0000 https://frontporch.net/annual-report-2019-letter-from-the-ceo/ Download the full Annual Report with financial reports for FY 2019 here. Looking back over the past months, I can say with great confidence that it has been a year full of progress. Some of it came from the momentum started in 2018 by the unified Covia brand, while other aspects have resulted from a […]

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Download the full Annual Report with financial reports for FY 2019 here.

Looking back over the past months, I can say with great confidence that it has been a year full of progress. Some of it came from the momentum started in 2018 by the unified Covia brand, while other aspects have resulted from a strong strategic focus and our willingness to make difficult decisions. I can proudly say that we are positioned for a future where we can help more seniors live well and age well no matter where they call home.

In February, the Covia Communities Board made the difficult decision to close one of our communities — Los Gatos Meadows. We have long had a goal to redevelop this community to better support the needs of our residents. As we began our evaluation of this long-term plan, we uncovered some safety issues at the campus that accelerated our timeline. Since arriving at the decision, our focus has been on supporting and relocating the residents and fulfilling our commitment to our staff. Soon we will begin the preliminary work of redevelopment. We are committed to staying in Los Gatos with a reimagined approach to community living.

Our year-end financial results as of March 31, 2019, show continued stability and strength as outlined in the audit results in this report. This has been further reinforced by the reaffirmation of our A- rating with a stable outlook from Fitch. Even with the one-time costs for the closure of Los Gatos Meadows, Fitch recognized the operational consistency and strength we continue to demonstrate. Their confidence is a strong signal for a bright future.

One of the important commitments we are making as we move into the future is technology. Over the past year, we have continued to implement software platforms that help us improve the services we provide. From a more efficient electronic health record system, to a new human resource information system, to a refined customer relationship management system, we have invested to create solutions for our residents and employees alike.

And it was our employees that achieved one of our greatest accomplishments this past year. We were once again named a Great Place to Work. Because this certification is based wholly on employee feedback, it says a lot about the success of the efforts we have been making. I am thrilled that our team members throughout Covia, from Support Services to every community and program, feel engaged and committed in helping us fulfill our mission. They are the heart and essence of what we do and how we can make a difference.

Expanding the number of people that we touch was also a core focus over the past year. From high occupancy at our communities to signing a management contract for Friends House, a Life Plan Community in Santa Rosa, to increasing participation in our Well Connected program and launching Well Connected Español, we are involving more seniors. Add to that Home Match launching in other geographies and making ever more shared housing matches, and the measures of progress are truly profound.

We also piloted a meaningful sustainability initiative started by our residents — CoviaGreen. The brainchild of the Green Action committee at St. Paul’s Towers, CoviaGreen involves a pledge by residents and staff to live more sustainably and consider elements of environmental justice in our community planning. The program is slated to roll out to all of our communities and programs in the coming year.

From financial progress to community progress to progress for the environment, this past year has been one of commitment, engagement, and forward movement. I am grateful to the Covia staff, our leadership team, and our Boards for all that we have accomplished this year. Together we have established an incredibly strong foundation for progress and growth.

Kevin Gerber

 

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Celebrate Hispanic Heritage Month with Well Connected Español https://frontporch.net/celebrate-hispanic-heritage-month-with-well-connected-espanol/ Tue, 17 Sep 2019 02:39:32 +0000 https://frontporch.net/celebrate-hispanic-heritage-month-with-well-connected-espanol/ Happy Hispanic Heritage Month! Between September 15th and October 15th, America celebrates Hispanic heritage and all that those with Hispanic roots have contributed to our nation. Mexico’s Independence Day, paired with the anniversary of independence for multiple Latin American countries on September 15th, kicks off this month long celebration. (Mexican Independence is often mistakenly believed […]

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Happy Hispanic Heritage Month! Between September 15th and October 15th, America celebrates Hispanic heritage and all that those with Hispanic roots have contributed to our nation. Mexico’s Independence Day, paired with the anniversary of independence for multiple Latin American countries on September 15th, kicks off this month long celebration. (Mexican Independence is often mistakenly believed to be Cinco de Mayo, and not the actual date: September 16th.)

Hispanic Heritage Month is especially important as an opportunity to recognize Hispanic older adults, who currently constitute 8 percent of the older population nationwide, one-quarter of them living in California.

In honor of Hispanic Heritage Month, Covia is celebrating Well Connected Español, our community service program that supports Spanish speaking older adults. Well Connected offers phone-based and online activities for older adults anywhere in the US and with Well Connected Español, these offerings also promote Hispanic heritage and arts. Sessions like Lotería, Encuentrame en la Cocina (Find Me in the Kitchen), and Poesía de Otros Tiempos (Poetry from Other Times) allow participants to partake in games and conversations tied to their Latinx roots.

Poesía de Otros Tiempos celebrates Spanish poetry through the work of Gil Saenz while inviting participants to bring their own poems to share. As the session’s description highlights, the group is centered on poetry’s ability to heal the body and soul while also being challenging and inspiring. By choosing a Hispanic poet, the session discusses poetry that will distinctly connect to its participants’ experience.

Lotería, on the other hand, translates a popular Mexican game to a form that can connect people over the phone. Lotería, also called Mexican bingo, is similar to American Bingo except that participants mark off images on a grid instead of numbers. Like with bingo, images are called once and participants can win depending on completing a predetermined pattern on their board. An exciting aspect of Lotería is that it’s a fun game that is fully functional over the phone, making it a perfect session for Well Connected Español. Join Lotería during their next session on September 25th at 4:00pm PDT by calling (877) 400-5867 and requesting your free Lotería card.

Beyond these sessions that specifically address Hispanic heritage, the entire Well Connected Español catalog provides opportunities to connect with older adults that speak Spanish and every session is tailored to address Hispanic culture and roots.

This month provides the opportunity to not only celebrate Hispanic culture but also to reflect on its impact on our country, community, and personal lives. Michael Cueva, Well Connected Español Administrative Coordinator, notes, “As we enter Hispanic Heritage Month, I am thankful to my community for making me who I am. I thank my parents who struggled very hard, leaving their homeland to come to the U.S., where they worked very hard to give my sisters and me the life and opportunities we have today. I am proud of being Latino and of having the opportunity to give back to my community.”

Over the next 30 days, consider how you can celebrate Hispanic culture and its positive impact on all of our lives and follow along on the Well Connected Español and Covia Facebook pages for further celebrations.

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