Well Connected Archives - Front Porch https://frontporch.net/tag/well-connected/ Building Communities & Innovative Solutions for Seniors Thu, 28 Mar 2024 21:18:12 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 A time to reflect. A time to celebrate! https://frontporch.net/a-time-to-reflect-a-time-to-celebrate/ Wed, 22 Dec 2021 03:24:55 +0000 https://frontporch.net/a-time-to-reflect-a-time-to-celebrate/ As the year comes to a close, we’re taking a few moments to look back with gratitude and forward with confidence! 2021 was certainly a year of accomplishments, from vaccine rollouts to returning to in-person activities at our communities. And of course, our new affiliation with Front Porch helped put an exclamation point on a […]

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As the year comes to a close, we’re taking a few moments to look back with gratitude and forward with confidence! 2021 was certainly a year of accomplishments, from vaccine rollouts to returning to in-person activities at our communities. And of course, our new affiliation with Front Porch helped put an exclamation point on a year of positive change. We’re now turning our attention to the future. What can we do to make the most of the coming year? As you’re preparing for 2022, there’s no better time than now to think about what being part of a new community could mean for your quality of life. Looking back over the past year, we’ve seen it firsthand.

At Canterbury Woods in Pacific Grove, there’s been no shortage of improvements across the community, including a fresh coat of paint on all the building exteriors. A few even have a new roof! It’s safe to say our residents’ favorite upgrade, however, has been the new self-serve coffee machine. Additionally, residents who pride themselves on having a green thumb are already looking toward the spring. They planted more than 200 daffodils, mini daffodils, and narcissus bulbs, as well as plenty of poppy seeds. We’re excited to see the results!

In Palo Alto, Webster House residents continue to foster growth and exploration. From new exercise options like Tai Chi and Qi Gong to stretching, toning, and weight classes, we’re staying fit and on our game! Our Superfood Cart has been rolling to residents’ doors throughout the year, sharing new healthy snacks each month. We’ve resumed our monthly lunch outings and, in December, we’ll be headed to the theater to see a performance of It’s a Wonderful Life. With everything from TED talks and meditation workshops to virtual outings through our Well Connected Museums at Home tours, we’ve got plenty to talk about and look forward to as 2022 rolls in.

At San Francisco Towers, our residents are exploring our new online resident portal to build connections and community digitally. We’re also celebrating the return of happy hours, social mixers, and performing arts outings. We celebrated our 24th anniversary at the beginning of November, were recognized by US News and World Report in the elite 13% of high performing properties in 2021-22 Best Nursing Homes rankings, and construction is moving ahead for our new Memory Care neighborhood opening in Spring 2022. The future promises continued excitement and activity!

At St. Paul’s Towers, it truly has been a year of growth as a community. We also marked our 55th anniversary as a Life Plan community in the East Bay, offering a wide range of care levels to meet the evolving needs of our residents. For the holidays, we’ve been reflecting on the meaning of Christmas through our Advent series, and we enjoyed our Chanukah candle lighting ceremony accompanied by songs, stories, and refreshments. In addition to our spiritual events, residents love socializing at our annual Christmas tree lighting party. And we are all looking forward to celebrating New Year’s Eve at another get-together.

At Spring Lake Village in Santa Rosa, being able to come together for in-person activities and outings once again has been one of the highlights of our year. In the spirit of the holidays, we’ve put up our beautifully decorated Tree of Hope in the lobby, which puts a smile on the faces of many residents. On December 8th, new and long-time residents were delighted to see dining staff dressed up as Charles Dickens characters, an annual tradition. And we are all eagerly anticipating our upcoming holiday sing-along in the Chapel on December 21st. Whatever the season, we’re grateful to be able to gather as a community to celebrate.

Also in Santa Rosa, at Friends House, we’ve made several improvements to the property, and we are planning to add more apartments in 2022. Updates to our dining area and fitness center are also on the horizon! Expanded care levels mean we have new options to offer, including our new high acuity assisted living health center, which is unique in the area. And with plenty of holiday activities to keep our residents busy, we’re closing out the year on a high note.

As the affiliation between Covia and Front Porch continues to strengthen, we’re looking forward to even more great things to come. Here’s to a great 2022 and beyond!

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Well Connected wins bronze for McKnight’s Innovator of the Year Award https://frontporch.net/well-connected-wins-bronze-for-mcknights-innovator-of-the-year-award/ Thu, 21 Oct 2021 03:31:58 +0000 https://frontporch.net/well-connected-wins-bronze-for-mcknights-innovator-of-the-year-award/ Today, at its Excellence in Technology Awards + Summit, McKnights Senior Living announced that Well Connected, a Front Porch Community Services program, received the bronze for its Innovator of the Year Award. Well Connected, a program designed to reduce social isolation and increase social connection, received this honor in recognition of its Agora platform. Developed […]

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Today, at its Excellence in Technology Awards + Summit, McKnights Senior Living announced that Well Connected, a Front Porch Community Services program, received the bronze for its Innovator of the Year Award.

Well Connected, a program designed to reduce social isolation and increase social connection, received this honor in recognition of its Agora platform. Developed for Well Connected participants, Agora overcomes accessibility challenges, making it easy for thousands of English- and Spanish-speaking participants to access games, support groups, book clubs, art classes, and a range of other groups by phone or online.

Responding to the honor, Amber Carroll, senior director of connection programs, said, “For Well Connected and Well Connected Español, this recognition validates and reinforces our commitment to alleviating loneliness and social isolation through accessible and meaningful virtual connection.”

The Agora app connects participants with activities, providing easy access by calling participants directly, and facilitates over 2,500 participation hours each month. In 2020, Agora won the LeadingAge California Innovation Showcase People’s Choice Award.

To learn more about Well Connected, visit https://covia.org/programs/well-connected/.

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Community Services celebrates 20 years, and looks to the future https://frontporch.net/community-services-celebrates-20-years-and-looks-to-the-future/ Wed, 18 Aug 2021 05:58:40 +0000 https://frontporch.net/community-services-celebrates-20-years-and-looks-to-the-future/ In 2000, when Tracy Powell joined what was then the Episcopal Homes Foundation (now Covia, a Front Porch partner) to support its accreditation process, the organization’s outreach program was minimal. In the process of working toward accreditation, Tracy reports, “Board members, executive staff, and residents asked, ‘shouldn’t we be doing more?’” Initially hired as a […]

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In 2000, when Tracy Powell joined what was then the Episcopal Homes Foundation (now Covia, a Front Porch partner) to support its accreditation process, the organization’s outreach program was minimal. In the process of working toward accreditation, Tracy reports, “Board members, executive staff, and residents asked, ‘shouldn’t we be doing more?’” Initially hired as a writer, Tracy stepped forward to develop the nascent programs.

“It started as a direction from the board and then-CEO Laurie Pratt to ‘go help people’. It was that broad,” she says. From those beginnings, over the last 20 years, the Community Services division has grown to offer five flagship programs with Tracy as the Vice President of the Community Services division, managing 25 employees. The division serves people nationwide, using innovative programs to address four areas of impact: food security, social connection, creative engagement, and stable housing.

Market Day, designed to offer a wide variety of fresh produce for a minimal cost to older adults living in food deserts, was Community Services’ first program. Originally started in 1977 at the church across from St. Paul’s Towers in Oakland, Market Day established a practice for Community Services, to test a program and then replicate it in other locations. A second location was opened in 2001, marking the beginnings of Community Services as a part of the organization. The program currently has 24 sites in Northern California, primarily located in senior centers and senior low income housing communities, with more to come at Front Porch communities and other sites in Southern California.

“I really want people to know that Market Day is much more than just produce and reducing food insecurity. It’s about creating purpose and providing an opportunity to build community,” says Sheila Womack, Senior Director of Community Services. This understanding of programs as a source of purpose and community pervades the work of the division.

Well Connected, which started in 2004, and its companion, Well Connected Español, are largely participant-led, inviting people from the United States (and sometimes beyond) to support one another through phone- and online-based groups, classes, and events. Social Call was founded in 2009 as an in-person friendly visiting program to connect older adults and volunteers for one-on-one weekly conversations in English or Spanish. In 2018, the program launched visits by phone or video, which expanded availability throughout the United States. Today, these virtual connection programs reach 3,900 individuals a year.

What sets these programs apart, says Tracy, is the importance of reciprocity – what participants give each other, and how they shape the programs. “Back in the day, we designed programs somewhat paternalistically, as in ‘we’ll fix this for you.’ Now we focus on engaging participants to help create their own solution.”

Katie Wade, Senior Director of Creative Engagement, agrees. As she reflects on working in a traditional service model, she says, “Honestly, it was a little depleting. But thinking about our work in Community Services as an interdependent model and what we all give and receive inside those connections is a holistic way of approaching life in general, as well as the work that we do. I think the end result for participants, volunteers, and community stakeholders is relational but also intentional.”

Amber Carroll, Senior Director of Connection Programs, emphasizes that Community Services programs “are not a resource for ‘them’ – people out there. We are collectively a resource for everyone – every resident, every staff person,” as well as the community at large.

In 2012, Community Services responded to the Bay Area housing crisis by creating and piloting Home Match in Marin County, a region with a high proportion of older adults and few affordable housing options. Leveraging existing housing stock, Home Match connects financially vulnerable or socially isolated older adults who have an extra room in their home with low-income individuals who are challenged to secure safe, affordable housing.  Home Match has grown to serve 5 Bay Area counties: Alameda, Contra Costa, Marin, Monterey, and San Francisco, as well as serving as a resource for other areas seeking to respond creatively to their local housing needs.

“I want to make homesharing as understood and used as peer to peer car rides or Airbnb,” says Karen Coppock, Senior Director of Home Match. “There are 3.6 million unoccupied rooms in the top 100 housing markets in the United States, tons of opportunity to house people and stabilize the housing of others.”

Although for most of its programs, Community Services is focused on direct outreach, its newest program, Creative Spark, primarily trains and supports other service providers. “That’s an exciting route for us and it’s really in keeping with how we have been developing a national touch and influencing the field of aging services for several years,” says Katie. “Creative Spark is a next step in that continuum.”

One significant change Tracy has seen in her years is in the growth of the team’s sophistication and business savvy. “We have much more rigor about strategy and data collection,” she says. “We know how important storytelling is to be able to communicate about impact, but if it’s not backed up by data, then that’s a problem.” Over the past five years, “it’s been about focus, focus, focus. We had to let go of some programs and make some really hard choices to be able to use the resources we’re given in the most impactful, thoughtful, and responsible way.”

“I believe we can be leaders in the space of doing this work that demonstrates our social accountability,” says Tracy. “It’s something that residents, staff, family members, and board members can be proud of. I’m grateful for Front Porch’s commitment to dedicate time and financial resources to make an impact on people’s lives as well as social challenges. I think we embody the values of Front Porch and the work we do is another way to think about how to live out those values.”

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Front Porch and Covia Residents Build Communities of Strength https://frontporch.net/front-porch-and-covia-residents-build-communities-of-strength/ Thu, 27 May 2021 04:29:01 +0000 https://frontporch.net/front-porch-and-covia-residents-build-communities-of-strength/ May is Older Americans Month, and this year’s theme is Communities of Strength. But what makes a community strong? “It starts with connection,” says Ellin Ostler, a resident at Vista del Monte in Santa Barbara. “I believe that connecting with people, even during COVID, is extremely important,” Ellin says. “I met with several people each […]

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May is Older Americans Month, and this year’s theme is Communities of Strength. But what makes a community strong?

“It starts with connection,” says Ellin Ostler, a resident at Vista del Monte in Santa Barbara. “I believe that connecting with people, even during COVID, is extremely important,” Ellin says. “I met with several people each day, even if it was over the phone or through Zoom.”

As many of us learned this past year, connections do not have to be face-to-face to be meaningful. Well Connected, a Community Services program that offers phone and online activities such as group conversations, games, and education, has proven to be highly effective at building community. “The Well Connected community offers a sense of connection and belonging through volunteers who are committed, reliable and friendly,” says Jill Melchior, a Well Connected participant from California. “This has really made a difference in the lives of many, especially, during the pandemic when so many of us felt isolated.”

For those who decide to move to a physical community the sense of connection begins on day one. “We have residents who go far out of their way to welcome and integrate new residents,” says Joyce B. Friedman of San Francisco Towers. Retired kindergarten teacher Pat Ganje who lives at Villa Gardens in Pasadena says, “Because we have so many educators here from college down to early grades, those experiences have built much of our culture. We are used to welcoming people and being involved. So when someone new moves in, we find ways to get them involved, too.”

Adele Pickar found that same sense of hospitality when she moved to Spring Lake Village in Santa Rosa. “I noticed immediately the friendliness of the residents and staff,” she says. “Everyone smiled and said hello. It was a heartwarming welcome for me into this community. A culture of friendliness; nothing could be better in my book of beginnings.”

Adele explains that a strong community needs to be built on trust and mutual respect. “Many times, people wait for an opening to know you better and then begin to build a relationship of trust,” she says. “I believe these personal attributes make our community a very strong one. I also believe that these traits contribute to resilience, which we surely need and enjoy as we age.”

Welcoming new residents is just the first step. “At Spring Lake Village, the variety of ways to get to know each other and find common interests and new stimuli is terrific,” says resident Susan Drake. Beyond finding common interests, residents support one another. Susan recalled that when one resident had a serious health issue, an email list of 37 of her friends was set up to convey messages to her son about her progress.

A resident talks to a group on Zoom

Communities of strength find ways to help people through life’s changes as well. In 2014, members of the resident-led Spring Lake Village Wellness Committee began The Transitions Program in an effort to address the emotional, social and spiritual needs of residents. “Life experiences such as moving to our community, changes in our physical abilities, loss of partners, family members and friends, crisis events such as fire and attendant evacuation, have been addressed through the Transitions Program,” says program leader Janet Gelfman. “In providing an opportunity for residents to listen to, and to share their life experiences in honest conversation, Transitions makes our community stronger and more resilient to the effects of aging.”

Communities of strength also reach out beyond themselves to help others. Ellin shared how Vista del Monte hosted a “Turkey Trot” at Thanksgiving and “Bunny Hop” during Easter time. “We walked and we contributed to the food bank,” Ellin says. “On the Bunny Hop, we raised $3,725. I think the creativity and the willingness of our residents to get involved is really one of the strengths of our community.”

Spring Lake Village also extends its mission beyond its physical walls with a very active Community Outreach Committee, which has raised money for a wide range of local agencies. Members of the Community Outreach Committee explained how, along with Habitat for Humanity, the committee built a playhouse for a little girl whose family lost their home in one of the California fires of 2017.

For Pat Ganje, Camp Villa, a summer camp for local children organized by Villa Gardens residents and hosted at their community was a great way to engage both residents and neighborhood kids. “All my fellow residents wanted to volunteer, so our challenge was unusual.  We had more volunteers than jobs!”

“The best part of the experience was the mutual benefit,” Pat says. “We received as much, or more than, we gave.”

“Community that is created here, is genuine,” says Frank Marini, a resident of Fredericka Manor in Chula Vista. “The residents are very important, but it’s never been clearer to me than this past year that the staff here are a big part of this community.”

At San Francisco Towers, “We are blessed with an outstanding staff, who are helpful, kind, and supportive,” Joyce says. Susan from Spring Lake Village adds, “Staff goes the extra mile to make residents feel safe. Words aren’t enough to convey this appreciation.”

“Our strength has been expressed throughout the COVID isolation with residents finding ways to bolster one another’s spirits and to appreciate the incredible efforts of our management and employees to provide a safe and nourishing time,” says Janet of Spring Lake Village. “As we ‘open up’, we will once again be able to join together to share our stories, gaining strength and healing from one another.”

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¡Bien Conectado ! https://frontporch.net/bien-conectado/ Wed, 17 Feb 2021 07:38:51 +0000 https://frontporch.net/bien-conectado/ In 2019, Well Connected, Covia’s lifelong learning and engagement program, launched a sister program, Well Connected Español (WCE). WCE is the first program of its kind, designed specifically to engage Spanish-speaking older adults living throughout the United States with virtual classes and activities accessible by phone or online. It provides intellectual stimulation and meaningful human […]

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In 2019, Well Connected, Covia’s lifelong learning and engagement program, launched a sister program, Well Connected Español (WCE). WCE is the first program of its kind, designed specifically to engage Spanish-speaking older adults living throughout the United States with virtual classes and activities accessible by phone or online. It provides intellectual stimulation and meaningful human connection and mitigates the escalating crisis of social isolation and loneliness among older adults, a critical issue in light of the COVID-19 pandemic. WCE specifically targets those who are hardest to reach due to barriers such as language, health, economic, and social factors. The program is designed to adapt to participants’ needs and be accessible to those with impairments related to mobility, vision, memory, and literacy.

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Ana, WCE facilitator and participant

WCE engages the community to shape its curriculum, with over 80% designed and 50% led by participants. “Facilitating WCE groups is very satisfying for me,” says Ana, a WCE facilitator and participant. “Connecting with other people who I do not personally know and to be able to cultivate a friendship and a strong affinity towards them is a great pleasure.”

Participation in WCE has more than tripled since its launch. More than 76 group conversation offerings include topics such as fitness, popular culture, games, and travel. With the onset of the pandemic, WCE responded to urgent demand for programming to reduce COVID-associated anxieties and included offerings related to stress management, gratitude, health, and wellness. As members of the Covia community, WCE participants also have direct access to a wide continuum of programs, including information and referral services. “I joined WCE out of curiosity. It has helped me so much and keeps me happy. In the group we all get along really well as if we were old friends,” says Ruben, a WCE facilitator and participant.

WCE has also been able to partner with other Spanish-speaking organizations to host virtual resource and learning events. Well Connected Español hosted Envejeciendo con Propósito (Aging with Purpose) for Spanish-speaking Older Adults in October as part the Binational California-Mexico Health Initiative. The event was hosted in collaboration with Second Harvest of Silicon Valley, Alzheimer’s Association-Northern California, San Francisco AIDS Foun­dation – Latino Programs, ON LOK Lifeways, Mexico’s General Consulate and Health Initia­tive of the Americas. WCE also offered the Mente Sana Cuerpo Sano (Healthy Mind, Healthy Body) series in collaboration with Psicologia & Educacion Global. This four-week series focused on sharing ideas and advice on mental health that help to achieve well-being. Topics ranged from How to Keep Memory Active to strategies for dealing with Worry and Anxiousness, Sadness and Depression, and Loneliness and Isolation.

“We are grateful to all the new partnerships and collaborations we have been able to build during this last year and we hope they will continue to grow and flourish. We look forward to what the future holds for our Well Connected Español community,” says Lizette Suarez, WCE director.

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Fourth Annual Creative Aging Symposium Celebrates Identity https://frontporch.net/fourth-annual-creative-aging-symposium-celebrates-identity/ Fri, 08 Jan 2021 08:07:17 +0000 https://frontporch.net/fourth-annual-creative-aging-symposium-celebrates-identity/ Covia, Well Connected, and Well Connected Español will host the fourth annual Creative Aging Symposium on Thursday, January 28, 2021 from 9:00-11:30 PST. This virtual event invites older adults to explore and celebrate identity through a creative aging lens, with keynote speakers that include a CEO, professors of psychology and religious studies, storytellers, multi-media artists, […]

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Covia, Well Connected, and Well Connected Español will host the fourth annual Creative Aging Symposium on Thursday, January 28, 2021 from 9:00-11:30 PST. This virtual event invites older adults to explore and celebrate identity through a creative aging lens, with keynote speakers that include a CEO, professors of psychology and religious studies, storytellers, multi-media artists, and more.

The Creative Aging Symposium counters the commonly held belief that creativity is only the province of the young. Co-organizer Katie Wade says, “Older age presents a unique time for creative growth, should we choose to explore ourselves and community through the lens of imagination, adaptation, and innovation.”

This year, for the first time, the symposium will be presented in English and in Spanish simultaneously. Lizette Suarez, Program Director for Well Connected Español, says, “We are incredibly excited to widen the reach of this event by organizing it 100% in Spanish. Aging is a universal topic and we are thrilled to introduce the Creative Aging concept to the Spanish speaking community.” Closed captions will also be available, and audio descriptions of visual content will be provided for those with vision loss.

Keynote speakers for the 2021 Creative Aging Symposium include EngAGE founder Tim Carpenter, multidisciplinary artists Gabri Christa and Mabel Valdiviezo, photographer S. Renee Jones, psychologists Dr. Angélica Ojeda García and Dr. Ricardo Carillo, and poet Gregory Pond. Topics include how identity is shaped by community, how one’s sense of self evolves over a lifetime, and how people make meaning out of life’s joys, tragedies, and everyday moments.

Though many of the speakers explore creativity in their jobs and hobbies, the event planners assure attendees that they do not need to identify as creative or artistic. “Through creative demonstrations, interactive experiences, and inspiring voices, you will discover new insights into the distinct gifts you bring to the world.”

The suggested donation to register is $10. The registration page in English can be found here; the registration page in Spanish is here

The Creative Aging Symposium is hosted by the Covia Community Services programs Well Connected Español and Well Connected, and older adults active in our programs.

For more information, including speakers and schedule, visit www.creativeagingsymposium.org or call 877-797-7299.

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Covia Management Provides Insight into COVID-19 Preparation and Fostering Connection https://frontporch.net/covia-management-provides-insight-into-covid-19-preparation-and-fostering-connection/ Thu, 24 Sep 2020 01:10:34 +0000 https://frontporch.net/covia-management-provides-insight-into-covid-19-preparation-and-fostering-connection/ During a recent webinar, Covia leadership gathered with prospective residents to give insight into management and operations at Covia. The webinar panel included Mary McMullin, Chief Strategy and Advancement Officer; Diana Jamison, Chief Financial Officer; Ron Schaefer, Chief Operating Officer; and Mary Linde, St. Paul’s Towers Executive Director. Katharine Miller of the Covia Foundation moderated […]

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During a recent webinar, Covia leadership gathered with prospective residents to give insight into management and operations at Covia. The webinar panel included Mary McMullin, Chief Strategy and Advancement Officer; Diana Jamison, Chief Financial Officer; Ron Schaefer, Chief Operating Officer; and Mary Linde, St. Paul’s Towers Executive Director. Katharine Miller of the Covia Foundation moderated the discussion.

The webinar offered prospective residents the opportunity to ask questions about what is currently going on at Covia from a leadership perspective, including COVID-19 preparation, the upcoming affiliation, and adapting to socially distanced activities. Part 1 about Covia’s response to COVID-19 is below. Part 2 about the affiliation can be found here.

Preparation

Covia has approached the COVID-19 pandemic both from a community standpoint as well as system-wide. At the community level, Mary Linde, Executive Director at St. Paul’s Towers in Oakland, detailed how St. Paul’s prepared after hearing about COVID-19.

“When I first learned on January 20th that COVID-19 had hit Kirkland [Washington], we immediately brought our leadership team together to say ‘That’s two states up. How do we get ready for this migrating down here?’” Linde notes. “By January 27th, we had restricted outside visitation for travelers who had travelled out of the country to those tier 3 countries. And then progressively, through the month of February and by mid-March, we started sheltering in place.”

When California Governor Gavin Newsom shut down all but essential businesses, Linde says, “we looked at St. Paul’s Towers as though it were itself a village: What are the businesses that operate within this village, which of those are essential, and how do we carry those out safely?” She explains that initially care giving and meals were the essential businesses for St. Paul’s. With in-person dining not permitted, “we said, how do we do takeout at St. Paul’s Towers?” The team wrote guidelines for how to do safe takeout. “We set up two separate takeout staging areas in our community and we designated times for people to come at meals so we wouldn’t have crowding.”

From a system-wide perspective, Covia established a COVID-19 task force that met daily initially and now three times a week. Ron Schaefer, Covia’s Chief Operating Officer, who heads up the task force, explains that its role is to “keep in touch with the health directives that are coming from different locations and provides advisories to our communities to help the Executive Directors make sure that nothing gets by them that they need to know.” The taskforce also provides guidance around the evolving best practices for infection control and testing and ensures that each location has the Personal Protective Equipment (PPE) needed.

Providing Connection

Even with visiting restrictions in place, prospective residents can connect with a community during this time.

“If you are interested in a particular community, we encourage you to reach out and talk to people at that community,” says Mary McMullin, Chief Strategy and Advancement Officer. Community marketing teams are all ready to do a virtual tour that meets your needs, including walking you through the community, creating a special video with your specific interests in mind, and video conferencing.

The marketing team can also connect you “with residents who are living at the community and you can talk to them,” McMullin highlights. Another great option is the community Facebook pages, which post updates and photos about what is going on. They can provide great insight into what events are taking place as well as what precautions the community is taking.

All communities have embraced new ways to stay connected, adapting programming so that residents have a full schedule of activities. Linde shares that St. Paul’s Towers is “doing a lot of activities through the in-house television, like exercises and cooking classes where they deliver ingredients to apartments and residents can follow along on the in-house channel or on Zoom.” The St. Paul’s Towers chaplain has also transitioned her programming to Zoom for book discussions and more. “We do a happy hour on Zoom every Tuesday night,” Linde notes. “It’s such a gift of connection.” St. Paul’s Towers has also created an ice cream truck complete with a signature jingle that delivers ice cream and treats to residents in their apartments. Linde says “If the residents ask for it, we are really trying to find a way to do it.”

Covia also offers connection programs that are accessible to everyone, utilized by residents in Covia communities as well as the wider public. Well Connected provides a full catalog of sessions that are available over the phone or online and are completely free. Sessions cover everything from arts and yoga to armchair travel and wellness. The current catalog of sessions is available here. For connecting one-on-one, Social Call matches older adult participants with volunteers for weekly meetings over the phone. Participants enjoy talking with others from the comfort of their home and these weekly meetings go a long way toward fostering the connections that social distancing has proven are a crucial part of wellness.

Although the challenges of responding to COVID-19 are real, Covia is still finding new and positive ways to make healthy communities, build connections, and stay engaged.

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Value of Virtual Connection https://frontporch.net/value-of-virtual-connection/ Tue, 28 Jul 2020 00:33:43 +0000 https://frontporch.net/value-of-virtual-connection/ Over a decade ago, long before COVID-19 would drastically alter our world, Covia developed a resource to promote social engagement among older adults and combat loneliness and social isolation. That program, Well Connected, is now a nationwide social connection and lifelong learning program that is free and open to all older adults — not just […]

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Over a decade ago, long before COVID-19 would drastically alter our world, Covia developed a resource to promote social engagement among older adults and combat loneliness and social isolation. That program, Well Connected, is now a nationwide social connection and lifelong learning program that is free and open to all older adults — not just Covia residents or its affiliates.

“The program was initially designed for low-income, extremely isolated, frail older adults who needed more engagement,” says Tracy Powell, Covia’s Vice President of Community Services. “It was a lovely but small support system rooted in engagement and volunteerism,” she notes, initially offering 10 free one-hour classes per week. Over the last few years, the programming has grown “in sophistication and audience.” Participants, who currently come from 46 states, can now choose from over 80 classes and groups that are offered every single week. The programs vary from support groups to topical discussions to interactive courses, all available by phone or online.

In the wake of the COVID-19 pandemic, Well Connected participation has skyrocketed. Prior to the social distancing and quarantining requirements brought about by the crisis, Well Connected had about 2,000 participants. Then, in the first two weeks of April alone, 200 new participants joined — a 10 percent increase in just two weeks after 10 years of operation. Since the onset of COVID-19, Well Connected has had a total of 685 new participants. Now staff are getting calls from other senior living operators interested in enrolling their residents.

“There has been a huge increase in terms of enrollment and interest,” Powell says. “There have been 50 to 75 organizations so far just through the end of May that have contacted us and asked if they can join and find out more about what’s involved in virtual programming.”

Social Call, another Covia Community Services program, matches individuals for one-on-one social connections. Prior to the COVID-19 crisis, many of these friendly visits were conducted in person based on shared interests and geographic proximity. Now, Social Call happens entirely by phone, lifting the geographic limitations and significantly expanding the possibilities for connections based on interests and compatibility — especially since the program has seen a huge increase in volunteers as well as participants.

Another project that Covia has spearheaded in response to COVID-19 is “Enduring Inspiration,” a worldwide call for art made by older adults. The program was developed in partnership with Ruth’s Table, an arts center named in honor of the internationally-known artist Ruth Asawa that is a part of Covia’s Bethany Center affordable housing community in San Francisco.

Seniors around the world are encouraged to make any kind of art and send it in — a recipe, a collage, a painting, a drawing, or anything else that can be easily mailed — for a juried exhibit that will be held at the freestanding gallery space at Bethany Center once it is safe to do so. Covia is also developing art packets and embroidery kits to send out to seniors in their communities so they can create their own art.

“At the heart of it, this is all very central to our mission as an organization: building community wherever people are,” says Ron Schaefer, Covia’s Chief Operating Officer. “These programs help bring people together and create connections.”

*This article was originally published in the Summer 2020 edition of Community Matters

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Staying spiritually connected https://frontporch.net/staying-spiritually-connected/ Fri, 10 Apr 2020 01:07:54 +0000 https://frontporch.net/staying-spiritually-connected/ During one of his daily briefings, Governor Andrew Cuomo of New York told listeners to be “socially distanced but spiritually connected.” Covia’s Spiritual Care team is responding to the challenge of the COVID-19 stay at home orders with creative solutions to keep residents spiritually connected during holy days and every day. Holy Days Since gathering […]

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During one of his daily briefings, Governor Andrew Cuomo of New York told listeners to be “socially distanced but spiritually connected.” Covia’s Spiritual Care team is responding to the challenge of the COVID-19 stay at home orders with creative solutions to keep residents spiritually connected during holy days and every day.

Holy Days

Since gathering in person is not a possibility, the chaplains have found new ways to offer Holy Week and Passover services for their communities.

At Spring Lake Village, Chaplains Jacquie Robb and Jeanne Forte have worked with a member of the Wellness staff to record services for Palm Sunday and Easter that are broadcast on the community’s internal TV channel. Bulletins are distributed to interested residents so that all can participate, including singing along with favorite hymns.

For Passover, Chaplain Meredith Cahn worked with Well Connected to develop a virtual Seder that will be offered live on Zoom on Thursday, April 9. Residents from all Covia communities as well as seniors living elsewhere can register to join by calling Well Connected at 877-797-7299 or emailing coviaconnections@covia.org. Cahn also created a coronavirus-related haggadah, available for all participants. The St. Paul’s Towers community in Oakland, where Cahn serves as chaplain, is creating individual Seder plates that will be delivered to the apartments of residents who wish to participate.

At San Francisco Towers, Chaplain Hans Hoch is assisting the community’s Passover celebration with Congregation Emanu-El via Zoom and offering opening remarks and welcome. He is also broadcasting Sunday services through the community’s CCTV.

Every day

Chaplains have been turning to phone calls and other ways of reaching out and staying connected. Chaplain Cahn from St. Paul’s Towers says, “I provide one-on-one support over every remote medium I can.” Chaplain Kevin Philips from Canterbury Woods says, “I make several calls each day and so far have reached over 80% of the community in meaningful conversations.” “People need connection; they are so appreciative of calls,” says Chaplain Robb at Spring Lake Village.

The chaplains have also adapted to using Zoom as a way to offer services and keep connected – including helping residents learn the new system. Chaplain Cahn, who had surgery in early March, says, “Since I was expecting to be on medical leave convalescing from surgery, this has happened at a perfect time to work remotely. As soon as the shelter in place orders came, I was able to start working with our amazing IT staff member, Eric Powell, to introduce residents to Zoom.”

Using Zoom provides opportunities for residents to meet for services and spiritual practices. Chaplain Forte, drawing from her Episcopal tradition, is offering an evening Compline service daily by Zoom for residents at Spring Lake Village while Chaplain Robb is offering a weekly meditation class through the Zoom application. “Fourteen people came to our first meeting!” Robb reports.

Along with providing spiritual care for residents, the chaplains are a resource for Covia’s employees as well. Many of the chaplains are providing daily emails with reflections, spiritual practices, and other resources for their colleagues. Chaplain Philips from Canterbury Woods shared his own poem, Strange Days, to emphasize that “There is nothing that can keep our hearts apart.” Another day, Lily Godsoe, chaplain at Webster House, shared a simple breathing meditation practice to help reduce stress.

Laura Darling, VP of Spiritual Care for Covia, sends a daily email to staff at Support Services (Covia’s administrative offices in Walnut Creek – now all working remotely), Community Services, and Covia’s Affordable Communities. “One of the things I hope to do with these spiritual care emails is provide a real range of ways to connect with your spirit,” she said in one of her emails, which included a link to a 10-minute meditation video, a downloadable sheet for coloring, and the link to a blog post providing support and encouragement. “These emails are meant to provide support for people who come from a wide range of religious backgrounds, including those with no religious background at all,” Darling says. “This pandemic is affecting all of us, and we need to support one another in all kinds of ways.”

Advice from the Chaplains

When asked what they would say to help those who are socially distancing take care of their spirit, the chaplains had this advice:

Chaplain Jacquie Robb, Spring Lake Village: Give yourself plenty of rest and good food; don’t worry so much about getting things accomplished but give yourself time to BE with yourself and connect with others.

Try to Zoom with each other and do things together online. For instance, I’m watching a play that is offered online with a friend from Maine. Find a routine. Keep moving your body. Pray/meditate. Ask God the hard questions (Where are you in all this?) and listen for a response.

Chaplain Jeanne Forte, Spring Lake Village: Be gentle with yourself. There will be time, when this pandemic is over, for ‘amendment of life’ things. Now is not the time to launch into demanding life changes. Keep things simple. Keep things kind. Be generous with yourself.​

Chaplain Meredith Cahn, St. Paul’s Towers: Be in regular contact with loved ones – daily, or even more often, using every medium possible. Help your parent/grandparent/whoever get on Zoom or Skype or Facetime. Exercise, eat healthy, limit news intake. Laugh when you can find it. Dance. Recognize and name your fears, and see if you can let them go.

Chaplain Kevin Philips, Canterbury Woods: Food for the spirit comes in so many forms and by so many conduits. For those I know who have faith in something, I will encourage tapping in to that. For those who are able, I encourage walks or just sitting on a bench somewhere on our beautiful campus. For those with only a phone, I suggest calling up old friends. For those with Zoom, I pass on information about how to connect with others. For those without Zoom who have a computer, I encourage them to download it and give them the information they need to do that. 

I hear myself say to people who are angry or having some other ego dystonic feeling:  “Don’t judge your feelings. That will only make it worse. Feelings are feelings and don’t have to be rational. Just accept that you are feeling that way and let it pass through you.” 

Image: Chaplains at a weekly Zoom meeting. 

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How to Stay Connected While Social Distancing https://frontporch.net/how-to-stay-connected-while-social-distancing/ Wed, 25 Mar 2020 00:31:47 +0000 https://frontporch.net/how-to-stay-connected-while-social-distancing/ Social distancing may mean that we can’t be physically close but there are still plenty of ways to connect with each other and the outside world while staying safe at home. Technology can keep us connected to our family and current events but there are also ways to create new social connections during this time. […]

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Social distancing may mean that we can’t be physically close but there are still plenty of ways to connect with each other and the outside world while staying safe at home. Technology can keep us connected to our family and current events but there are also ways to create new social connections during this time. Programs like Social Call, Well Connected, and Ruth’s Table provide opportunities to join insightful discussions, connect one on one, and experience art all while sheltering in place.

 

Connect One on One

Social Call pairs older adult participants with volunteers for one on one conversations. Matches meet for 30 minutes every week over the phone. It’s a great opportunity to meet someone new and it’s “a tangible way to alleviate pain in our world,” says Social Call Director Katie Wade.

Matches connect over their shared interests or backgrounds and often teach each other new things. “I’ve learned about delighting in the present,” says one Social Call volunteer, while another notes that “I always learn beneficial things from my match – especially relating to growing flowers.”

Social Call is actively seeking volunteers and participants and it’s easy to get started. Individuals interested in volunteering can get started on VolunteerMatch and older adults looking to participate can get in touch by calling (877) 797-7299 or emailing coviaconnections@covia.org.

 

Join a New Community

Looking for an inclusive community where you can participate in caring conversations, learn new things, and even travel to different countries without leaving your home? Well Connected offers easily accessible sessions over the phone that range from writing groups and guided meditation to armchair travel and museums at home. Amber Carroll, Well Connected Director, notes “COVID-19 or not, these programs provide a unique opportunity to connect with others from the comfort of home.”

Well Connected sessions are free and available in both English and Spanish. Check out what sessions are currently being offered in the Well Connected and Well Connected Español catalogs. Enrolling is as easy as calling (877) 797-7299.

 

Send a Card

In addition to staying connected over the phone or online, Social Call and Well Connected are currently creating snail mail connections as well. Both programs are looking for volunteers who are willing to send cards to brighten participants’ mailboxes. It’s as easy as having a handful of postcards and a pen. Volunteers have been sharing everything from a quick note of encouragement to sketches of what they have been doing while social distancing.

Interested in sending a card? Check out VolunteerMatch to get started.

 

Visit a Museum Virtually

Ruth’s Table is an art space and gallery in the Mission District of San Francisco that hosts exhibits and art programming. Though in-person art programming and classes are currently closed to keep the community safe, Ruth’s Table is offering a virtual tour of their current exhibition Echoes of the New Vision through Well Connected on March 25th from 11am to 12pm PST.

Curator Hanna Regev will provide an in-depth tour of the exhibit and the facilitator will include verbal descriptions for those with low vision. Explore how Bauhaus ideas have impacted photography and photo-based art from the comfort of your home over the phone or through your computer. To learn more and register, email contact@ruthstable.org

 

Staying Connected

During this time, it is important to remember all of the ways that we are connected even when we are physically distant. Reaching out to someone that you care about or creating a new connection can be a great way to remind oneself that though we’re all staying in our personal spaces, we’re still participating in the same shared world.

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